Hampton Inn & Suites Dallas/Frisco North-FieldhouseUSA

Breakfast was nice along with other amenities on site.

The elevator being down at one point

Very easy to get to. The staff was very helpful and helping us find places to eat and things to do.

Exceptional

Exceptional

Exceptional

Trash cans in room are way too small. We make a big mess after using plastic bottles.

Convenance to all areas. Nothing

Nothing

The room was clean and very spacious. The breakfast was delicious, especially biscuits and gravy for weekend. The pool was clean and relaxing.

Muy buena experiencia el personal muy amable

All ok

Overall a very nice clean and friendly facility

Good water temp and pressure in shower. A bit of mildew in shower corners but otherwise ok. Bedding is ok. Top cover is rough. Again good for basic hotel close I believe hotel had a recent refresh. Breakfast is basic nothing special but food.

Staff was nice but the hotel was not clean

As the night went on we realized that the diesel engine that was used to cool the room was going to loudly shut off and the. Crank back up later. My wife can sleep through a lot when she is tired but I was brought wide awake each time it cranked back to life. Beyond this the facility seemed clean and nice but I would not suggest it for anyone’s overnight stay

This hotel should not be a Hampton Inn. Unless you have to stay next to the soccer fields, do yourself a favor and stay elsewhere. The hotel and rooms are dirty, warn down, the staff is not helpful, and even somehow the breakfast is worse than any other Hampton Inn we have stayed at. My family and I had multiple rooms and all felt the same way. They failed on every catergory.

The rooms were clean and well laid out. Staff was helpful and parking was readily available. Breakfast was decent and provided a good variety of food, with a different menu on both of the days we stayed there.

Had standard limited breakfast options. Pool has a ramp style entrance. Pool is small. 6 kids filled up the pool and they ran into each other trying to swim. Numerous people all had a hard time finding the front desk staff. They were never there. Traveled with friends, their rooms AC didn't work. Overheard other peoples room AC weren't working. Didn't accommodate anyone and only replied maintenance could look the next day. One of the Elevators were a little wonky. A couple times the door started opening before it fully stopped. Another time the door didn't open at first when it fully stopped. Bed wasn't my cup of tea. Room was labeled as a queen but felt a smidgen smaller than a full size. Mattress very firm. Fridge didn't keep things very cold.

Location was close to Universal Kids, restaurants and stores. Had standard limited breakfast options. Pool has a ramp style entrance. Pool is small. 6 kids filled up the pool and they ran into each other trying to swim. Numerous people all had a hard time finding the front desk staff. They were never there. Traveled with friends, their rooms AC didn't work. Overheard other peoples room AC weren't working. Didn't accommodate anyone and only replied maintenance could look the next day. One of the Elevators were a little wonky. A couple times the door started opening before it fully stopped. Another time the door didn't open at first when it fully stopped. Bed wasn't my cup of tea. Room was labeled as a queen but felt a smidgen smaller than a full size. Mattress very firm. Fridge didn't keep things very cold.