Hampton Inn & Suites Legacy Park-Frisco

Great room for big family with two bedroom suite that included kitchen.

We enjoyed our stay!

Great customer service

It was very clean and the location was great! One elevator was down. The ice machine on our floor wasn’t functioning . Door would jam and it was very difficult to get in the room at times.

Great location! Things were not so clean. Doors, handles and my pillow cases were not clean. The elevators were rather dirty and smelly.

We really enjoyed our stay, felt comfortable and safe. No butter for breakfast, other than that all good.

Ambience The refrigerator was not working and when I called their attention to it , they sent up a guy with thermometer to check and said that is the temperature which was literally room temp

Everything except the ac in room. It was very noisy Noisy ac in room

The hotel itself is in a nice area. The hotel was clean and looked nice. The breakfast was good but not much variety. Our room smelled like mildew and it was miserable to stay there with the awful smell. Front desk was not helpful. I emailed the manager about the situation and have not received anything back. It has been more than 24 hours and no response.

Great location. Breakfast selections were pretty good and always stocked. Air conditioner is very loud in the room but after one night you get use to it. Walls are paper thin so you’re able to hear people next door if they’re loud. I had to alert the front desk at 3am about the people next to us because they had no common courtesy to not have music blaring and singing out loud. Front desk took care of it immediately.

Great place

Extremely disappointing stay at the Hampton Inn Frisco, TX. I booked two nights (June 16–18) through Expedia, but the room was unacceptable from the start—strong musty and body odor smell, and an unsanitary bathroom. After the first night, the hotel checked me out with only a phone call asking why my belongings were in the room; I had to call immediately to ensure my belongings weren’t removed, which added unnecessary stress. To make matters worse, I was later incorrectly charged as if I had stayed three nights. The staff was unprofessional, not personable, and repeatedly forgetful during basic interactions. The iron in the room was defective; I called the front desk but never received a replacement and had to leave without being able to use it. Breakfast was also disappointing, with waffle makers out of commission. Overall, this was a very poor experience, and I would not recommend the Hampton Inn Frisco MOTEL, to anyone looking for an inexpensive place to stay for the night.

It was a very clean room. Pets were allowed, which was very convenient. Quiet well-maintained. Breakfast was wonderful. We had no complaints. Excellent hotel.

We went to be close to the Coamerica center so we could walk to a graduation ceremony and would’ve been great but it rain and didn’t work out. Close to Legacy Hall where the served all kinds of food.

Rooms nice and clean The ac when it clicked on made he hissing sound

Nice, clean room, and bed were comfortable!

Great Breakfast and very affordable AC was cold but made loud noises cycling on and off, it kept us up half the night, sink drained very slowly

Conveniently located. 30 minutes or so from Bob Jones field Southlake and Old Celina Park. One of the elevators was out of service.

Decent breakfast. Helpful staff

Very nice hotel. Very convenient!