Hampton Inn & Suites Legacy Park-Frisco

Refrigerator was not working. They were supposed to look at it. That’s probably all they did was look at it, because they didn’t fix it. Could not keep our drinks cold. Very disappointed.

This location was Super clean, organized, dry well maintained and the staff was amazing. Will definitely stay again AAAAA+++++

Elevators and ice machines not working. Breakfast not up to par with other hamton inns. Homeless man living in the parking lot. If you like hampton inns stay at the one in the colony which is much nicer better maintained.

Good location..

The front desk lady, very nice and helpful. The room was clean but only one elevator worked and it was super slow and a bit scary. The ice machine on our floor was broken. Breakfast was probably the worst I have ever had in a hotel. Overall it was ok, it served the purpose. Also very disappointed it was advertised as 1.4 miles from Baylor Scott White Medical Center, only to find out it was close to the old one, not the new medical center. I wish that had been made clear, as being from out of state I had no idea there were 2.

Nice clean hotel in a convenient part of town for us. Good variety for breakfast. Staff was friendly. Would stay here again

During our stay the daily breakfast was great and my son’s favorite part. Room was big and comfy beds. Only down side was having one working elevator and it did have AC /: also the housekeeping didn’t come to our room to clean as we hoped… stayed from Monday-Thursday.

Elevator was broken. Had to take two toddlers up three flights of stairs.

We loved the greenery and how well kept the garden is. There was a lot of dog feces on the back grassy side of the property near the pool area.

Outside grounds had dog poop all over. One elevator was broken.

Elevator was not working but everything was phenomenal loved it all

However there were a couple of outlets in my room that did not work. (The first night I thought it was the coffee maker!) One elevator was not working, so the wait was sometimes long. There was a homeless man that stood around out front, and walked through the lobby. I felt uncomfortable, since I was alone on this trip.

Breakfast was delicious

It definitely doesn’t deserve the rating it has online. I don’t think it’s clean at all, especially the bathroom. It also doesn’t deserve the price they charge. It’s simply not that kind of quality.

Breakfast Housekeeping

Breakfast was great lots of parking and clean room

Great place to stay and cleanine

Appears to be an older property being updated. The staff wasn’t that friendly and the rooms particularly the bathroom could have been cleaner.

Room was not ready at check-in. One elevator completely out of service. Bathroom was not clean. Toilet paper hanger was broken. Very little hot water.

Breakfast isn't good. Room was okay not that clean, it smells awkward. Only one elevator is working and its very slow.