Best Western Gallup West

The breakfast preparation lady was extremely pleasant and helpful.

Clean room, quick check in

We have stayed here a half dozen times or more over the course of several years and will continue to stay here in the future. While the building is older, it is kept clean, the beds are comfortable, and the staff is friendly and helpful.

We were there for over a week and the room was nicely cleaned the whole stay. One customer was being rude to Ci Ci, didn’t seem happy with the food selection which has changed since last year. Missed the biscuits and gravy they used to serve

Efficient and pleasant and convenient

Nice clean rooms will be staying again

Needs maintenance. Beds very comfy, bathroom clean. Blind broken.

Always a good place to stay in Gallup!

Ok place for a one night stay

basic hotel, right for the money

Manager who checked us in was rude and generally unhelpful. Tried calling a number of times but never picked up the phone. Facility was nice but bed and pillows were uncomfortable and A/C was noisy and outside environment was anything other than quiet. Stay elsewhere!

The breakfast wasn't good. Also had a random drunk guy grab and try to open my door. Property staff was nice. Personally I wouldn't stay here again. Don't feel safe having people trying to get in your room.

Very basic place to stay. Nothing too exciting for us

We had a restful and enjoyable stay here.

Clean parking area and grounds. Hallways and public area well maintained and clean. Hotel room clean and spacious. Ac worked well kept room cool when needed. Shower pressure was great. Swimming pool temperature was warm and clean. Staff was friendly quick check easy check in. Breakfast was a good selection of items. Eggs with ham hash browns, yougurt, breads oatmeal with different toppings. Juices milk coffee tea and waffle maker.

This hotel worked for our needs on our travels to Colorado.

I wish I could give this stay a better rating because the staff was awesome. The room and the breakfast not so much. The grout all around the bathtub and around the ceiling just looked dirty and old and brown black. Bed was comfy, but pillows were not. The breakfast left so much to be desired. It’s in a very small enclosed area and if somebody is making waffles, they block half the area. They were out of quite a few items so we actually ended up just getting coffee, grabbing a piece of fruit and having breakfast on the road.

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Staff was friendly and helpful

Smelling smoke from the vent. Dont go there! Choose somewhere else for ur stay. It was only a few hrs and we were out.