Best Western Gaylord
About Best Western Gaylord
Located in the heart of Gaylord, Michigan and less than 4 miles from Ostego Lake, this hotel features guest rooms with 32-inch flat-screen TVs and free Wi-Fi. A complimentary full hot breakfast is served each morning. A refrigerator and tea and coffee-making facilities are provided in every guest room at Gaylord Inn. A work desk and ironing facilities are also offered in all rooms. Guests can enjoy a swim in the indoor pool or relax in the hot tub at Gaylord Inn. An on-site fitness center is also available to all guests. Pigeon River State Forest is less than 25 miles from this hotel. Boyne Mountain is 26 minutes’ drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Hotel desperately needs to invest in extra pillows especially while offering pull out couches. Apparently they have no pillows to give someone sleeping on a pull out couch. They also need to hire more staff. One poor guy was overwhelmed by people at the front desk and unable to assist with finding pillows for several hours.
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The staff was really nice .The rooms were very clean
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The pool was very cold
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The property is run down and needs a face lift. The carpet in the hallway is fraying and uneven in some parts (hard to roll at your luggage). The room is a mishmash of furniture, however clean, but again needing a facelift. The bathroom was the most disappointing. The toilet rocked when getting on and off and was low to the ground, the tub was leaking water and the flooring again was old and rundown. The door to the bathroom was pealing due to humidity. The towels were clean and nice. We traveled for a week staying in different hotels, and this was the least favorite. I hope you update the property because it’s in a great location and you have a wonderful staff wanting to help people.
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We have been traveling a little bit over the past year. And this was by far the most comfortable hotel we have ever stayed at. EVERYTHING worked as it should. Staff was amazingly nice. Would definitely go back if in the area.
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The hotel was clean, bed comfortable, good price, breakfast included. I’ll definitely stay there again.
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Brianna at front desk went above help for us when we had booked the wrong date. She was WONDERFUL! Nothing
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A great location to all golf courses and other destinations at very reasonable rates. A long walk from downtown but also an easy drive, just minutes. It was a very clean motel with a pretty good hot breakfast.
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Good location Very convenient to what we wanted to do Ice machine didn’t work, refrigerator in our room didn’t work. No fan in bathroom???
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We got more towels and washcloths right away when we asked for them . Breakfast was good and staff was nice. Would stay there again.
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Hot tub
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Clean, friendly staff. nice hot tub, very good breakfast, loved the eggs! I would stay again.
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Very good
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Very clean and comfortable
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It was just an overnight stay so we didn't take advantage of the amenities, but the front desk staff was very pleasant & friendly, and the room was very comfortable & clean.
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Front desk staff was very well experienced knowledgeable extremely Nice & cooperative
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Comfortable hotel in a good location
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Tv in room needed a universal remote to work but only the front desk has the universal remote so he had to come up and help us. Phone in room didn’t work. No working outlets near the bed and no lights near the beds. Breakfast ends at 9:00 am.
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Breakfast marginal at best
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Everything I supposed to be check out at 12 and the HOUSEKEEPING knocking the door at 11 and I say I have the checkout at 12 and they steel knocking my door .