TownePlace Suites by Marriott Goodyear

It was clean

Staff was super friendly

Cleanliness isn’t the top priority.

Everything..

The room was good. They were in the process of remodeling and the pool and everything was closed. This was not told to us before booking the room.

The front desk staff were so warm and welcoming when I checked in and checked out. The breakfast was delicious with a lot of variety. I had my dogs with me, and the room was very comfortable. I loved that there was grass outside the door for my dogs, as well. I appreciate how hassle-free my stay was.

Great property, location is perfect lots of places to eat in the area

Here is what we found. 1- bed is comfortable. 2- AC worked most of the time a couple of times it shut off and took awhile to get back to temperature. 3- the room is very small, 4- TV is in an awkward location.5- the smell of cooking is sometimes unbearable, 6- BBQ outside is old, but still works. Manager asked the reason for visiting, when we said Charlie Kirks memorial, his demeanor changed immediately . We are Marriott members/owners And we thought Marriott needs to look into this hotel.

Perfect for work.

BUT the mattresses were flat and not great. My neck is out as a result. That mattress and a long drive have wrecked my week. I assumed a Marriott would have quality furnishings. I was wrong. There was no chair or couch except a desk chair. So a kitchen but eat on your bed? The front entry is a mystery. Why build a hotel next to a cancer treatment center and have no accessibility? The main entry is a single heavy glass door. No automatic opener. The narrow entry is lined by baggage carts. Handy, but in a wheelchair or on a cane or walker not a great idea. The doors do stay open- but when it is 110 degrees the doirs need to close. So you have to pull the doir open. Enter. Turn around. Pull the doir shut. Grab the next door. Repeat. Avoid the baggage carts. Good luck bringing in luggage at the same time. Please replace the beds and rethink the entry. Anyone staying there after surgery or treatment will struggle just to get in the door. And wake up in pain. Your staff rock. Give them a hotel that meets brand standards. And give those of us with limited ability a dignified entry.

Like the single door entrance for security

Clean and comfortable room

Loved the amenities in the room. Save us a lot of money.

The shower was completely unusable. The device to turn on the shower would only send about half the water to the shower head which would only work in a 2 inch jet of water, which was painful at best. Some things about the hotel were nice, but this killed the experience. I will never be back.

The room was clean and comfortable. It could use a little updating, but overall it was a great stay. We like the kitchenette and laundry basket.

Great place. Very nice front desk lady during the day while we were here.

Location is close to City of Hope.

The hallways and the breakfast room wasn’t air conditioned, very hot

Staff is very helpful, rooms are comfortable at a convenient location

Great customer service and friendly staff. Clean and spacious room with adequate amenities.