Central Motel Great Falls

I made a reservation and they turned me away. They saw I used Expedia points and they didn’t accept the rate. They were looking at my price, not my price + the monetary value of the points I used. They turned me away at 10pm and I had to book another hotel. If you book with them, you better pay an acceptable rate.

Nothing The tv didn’t work and the bed was uncomfortable

We have never, ever seen a simple budget-friendly style motel as bad as this. It was a total shock!! It was the first time we have ever demanded our money back and sought out another motel elsewhere. Keep away!

Check in was horrible, wanted me to pay twice. A girl was doing drugs right out our door, looked like a crack pipe.The room stunk was dirty, carpet was worn out, above ceiling fan ceiling was black, gross. A guy was overhauling his car in parking lot, parking was bad. Did not feel safe there, checked out in the morning and found different motel.

L didn't The hole experience

Great location There was no hot water and furniture too big for the room

There is no smoking signs, but smelled smoke inside and marijuana

Available short notice option Uncomfortable beds, bathroom door didn't close, poorly insulated and loud, not clean, cigarette burns in bedding of a non smoking room, open electrical box, hole in interior door and over priced.

Smelt like smoking in the reception, no wifi? Air conditioning was very noisy.

we were move into another inn because were not on their list which i booked it a month ago and paid.....looking to their desktop, wasnt there...it was full, and move us to other Inn....

Location! They didn't/couldn't find my reservation (paid online 3 days in full before the stay) and almost didn't give me a room with two beds! After showing my receipt, I was given a room that is usually reserved/saved for the owner's family. Then, they called me the following morning and left a message stating I owed money as they didn't have any records of my payment. A few hours latter when I returned their call, Kathy at the front desk informed me that they found my payment! Kathy was pleasant, and I appreciated her giving us the room and walking tips even though they couldn't find my reservation!

Nothing. The hotel claims they offer a free breakfast, but there is nothing laid out in the mornings. I had to find someone to ask for something. There’s no staff to be found. I knocked on a door to find somebody and they cracked the door open with the chain lock and would barely speak to me.

The location is good. Breakfast - not good, not worth the money.

Worst ever. Paid for Continental breakfast....excuses...no breakfast. There is no front desk....try and find the operater at the back in one of the rooms Room electrics bad. Fire sprinkler broken Toilet seat disgusting. Pink blanket under suspect cover with cigarette burns. This place is drowning. Maintenance and management lacking. Book at your peril. I should demand money back. As above. Bad..bad bad. Save yourself from this.

NOTHING! Staff were horrible, accommodations were worse. Roaches! Dirty, out-dated, horrible neighborhood and area. Im pretty sure I witnessed a drug deal. Unsavory people lingering all over all night being loud and disruptive. I legit feared for my safety and the security of my vehicle and property.

Location Cleanness

We had a large room. Beds are comfortable. The sitting room with the TV is nice . Location is good. The TV in the sitting room is too low. No TV in the bedroom. The Dresser and stand for the microwave are too large. You have to walk sideways too get to the bathroom. If the head boards were not there it would be better. They need another step to get inside the room. They need a fan or air-conditioning in the sitting room. Need to remove the hanging light. It us old and dirty. The kleenex holder is badly rusted and needs replacing. Need to move the foot stools yo clean as there was a coffee cup.lud from prior guests.

This property is held together with duct tape. It is tired, run down, and just sketchy. The bed is horrible and there is no room to even change your mind in that room. The ONLY saving grace is the staff was friendly, that it's clean, and the shower had great water pressure. Do NOT waste your money on this hotel.

2. The location. 3. Parking right in front of the room. 1. The staff didn’t charge me the price offered from booking.com, instead, they charge me some other price more expensive. 2. The mattress on the bed is so dirty and disgusting, looks like you picked it up from a dumpster. 3. Only provide 1 set of towel for 2 people. 4. The space between bed and cabinet… I have to walk sideway to fit through. 5. Towel have a piece of hair from previous owner. 6. The pillow is deformed. 7. The bed sinks on the side. You will roll onto the floor if you sleep on the edge. 8. Outlet position is horrible… far from bed. 9. The vent inside washroom sounds like an Apache helicopter. Make sure the property didn't charge you prior of your arrival. After I return home from the trip, I checked my bank transaction, figure out they already charge me before I arrived, even though I selected the option that I will pay at the property. Not knowing that and when I arrived at the property, I paid. So they double charged me for the stay and I tried to call them back to get my refund. For 3 hours I have been calling, they aren't picking up my phone, or they stay silent even when they picked it up. I will further update and see if this issue will be resolved.

The toilet was running water the entire time, even when I shut off the water.