Comfort Inn Grove City - Columbus South

I was put into a newly renovated room that was not ready to be occupied. The shower was dirty and stained from the construction work and when I asked for it to be cleaned I was told that the red/brown marks (that looked like blood) was actually just stains. I said, "Ok, but can the dirty footprints be cleaned from the floor of the shower?" and it was never done. In fact when I came back to my room I found that only the trash and towels had been taken out and the towels were not replaced. There was not a single towel left in my room.

Room ok, bed comfortable but super noisy. But at the end I forgot to grabbed my travel neck pillow I left on the bed. So I called to receptionist desk to mentioned about it and I told her I will go to collect it. She said call back in an hour she need time to check with room service. An hour later I called back she told me the room service said there is none. Untrusted! End up stopped at TJMax to bought a new neck pillow.

The staff were friendly from the time I checked in till I checked out. The room was very clean

Staff were great and welcoming

Great place to rest

Staff was friendly. The hallways and elevator were not cleaned during our stay as several pieces of debris were there from arrival until departure. The breakfast was not appetizing, little options and the juice machine was broken. Our room was clean and beds were comfortable.

I would take this Hotel off Your list it’s Old still under construction and I woke up up with ants in the bed ants all over the counter ants crawling around window sills to much I spent $60 on ribs and baked beans and my bags and container filled with ants I too both bags to front desk and asked for a refund

The room was OK at first, but the shower will not work. It will not turn on hot water. We have to call maintenance and come to find out you had to put it on cold to get hot water. They did not come in to clean the rooms at all until we asked them and then there was ants all over the place. We reported that and they did nothing about it. We had to go out by our own bug spray and then when we were checking out, they tried to tell us that we still owe them $480 and we had already paid them. They said they would comp us, but they did not.

First walking up, there was a window busted out at the entrance and they put me in a room right next to the elevator couldn't sleep at all

The beds Dirty shower, dirty air conditioner, fire alarm went off 645 am

The location and the price. Probably should have asked to have room cleaned better (ants). Breakfast staff was non-existent Ants in the room, shower looked bad (looked like something had been smeared on it, but would not come off) and breakfast buffet. At 7:30 am, run out of eggs, juice/water dispenser not working and limited options(nobody around to refill)

It was clean and didn't smell like weed My only complaint was there was only 1 towel in the bathroom and there was bar soap and shampoo and conditioner still in the shower from the previous guest.

I booked a room with 2 queen and beds and a sleeper sofa, when I checked in they gave me a room with 2 queen beds. They switched my room , was overbooked so I could NOT get a different room. I had to go buy an air mattress. I asked for a cot or roll away bed they had none. No refund and discount for not having the room I booked and paid for but did not receive.

the ants in our room!!!!! and no wash clothes

It was close to stores and only 15 minutes from where we had to go for cheer comp. The pool is under construction but you are aloud to go to the suits nextdoor and swim so it wasn't to bad.

Elevators and laundry machines were not working , breakfast was terrible - orange juice and other machines were disabled and not working and food was bad

Half of the breakfast machines didn’t work and had hardly any food available, room wasn’t ready at 4:30 pm and had to wait for a different bed accommodation so we never got the bed arrangement we booked, pool was inoperable and lobby rest rooms were dirty