West Sonoma Inn & Spa

The room was a great size, everything was clean including the grounds. The pool needs some updating.

Our room (121) was adorable, spacious, and very cozy. We booked the vineyard view, and it was so peaceful and beautiful. It made for the perfect relaxing getaway. The front desk staff was incredibly kind and accommodating. They were even able to offer us a complimentary late checkout at the last minute since we were staying midweek, which we really appreciated—especially since it was our first visit. The only small issue we ran into was that we didn’t request housekeeping during our stay. Since the office closed early, we weren’t able to get fresh towels until the next morning. It was a minor inconvenience and something we’ll know to do differently next time. Overall, we had a wonderful experience and would definitely stay here again. We highly recommend it to anyone looking for a peaceful, relaxing getaway!

The facility was beautiful, and the beds were comfortable

Very comfortable room. Beautiful setting and awesome location. We were able to walk to everything

I had trouble with the room temp adjustment.

The bed was comfortable and the view of the vineyards was lovely, but the decking fence needed paint and was covered with cobwebs. Staff was generous in giving us a late time to leave, but often, there was no one available to help us with issues, and we had to leave multiple voicemails before someone got back to us.

Though we did not partake in spa services, we found the room very clean and the bed very comfy. Parking was free but very tight on a Saturday night.

The first room we went to had the power shutting off, heat going out, TV non functional for the night. I raised it to the front desk and they said it was fixed, but the problems continued. They offered a refund (after I insisted a ton) and upgrade for the next day. However, we had to be very insistent. That room should never have been rented out in that condition to anybody. I suspect there were issues and they just assumed people would not complain. I had to shower in the dark, the heat stopped working at 9 PM, and the TV / lights were flickering on by themselves in the middle of the night and morning. It was like the poltergeist movie. I had to call the staff at something like 10 PM to complain that this wasn't acceptable and it kind of killed the romantic bday vibes.

Quiet green area with large swimming pool, room is huge with two beds. Very clean! There is no microwave…

The area and property are wonderful. Naveed at the front desk was the most welcoming host, engaging, inviting and always excited to see us, answer our questions and give us recommendations. The room was very large and the view of the vineyards can’t be beat for the price, area and location walking distance to town and just overall being in the redwoods. Very quiet, peaceful and a wonderful stay.

Wasn't sure if the pool was heated or not. That would have been great.

Clean large room Could not control heat. Bathroom fan didn't work.

The Spa and Spa staff were wonderful, Best part of our stay. Hotel staff not so much. Stayed 2 nights, arrived back in room at 10:00pm, room had not been serviced, and more importantly, Coffee was not replenished. Used 24/7 phone to ask for coffee for a.m., no response. Left note. Next morning checked out at 09:00, no one in office, again they did not answer phone. Never had any coffee. There is no lobby/restaurant, and there is no local place for coffee that opens prior to nine that I could find. For over $300 a night I would like to have had at least a cup of coffee. And cream that didn't curdle.

There was a loud machine noice humming in middle of night and I’m not sure what the sound was coming from- an A/C or heater or ?? Anyhow, that kept me from sleeping but it might have been a one time thing

It was a very good venue. Quiet and beautiful grounds.

I liked having a fridge and microwave . The location was noisy. The description said unit included a balcony and a view of the vineyard. I got a view of the street and no balcony. I asked for a quiet room and was awake ed at midnight with people yelling in the street.

Quiet, comfortable, clean, excellent bed.

Modest but the location is ideal for walking to town and Armstrong park is just five minutes away. Great value.

Great location, nice vineyard view, comfortable clean room Wifi unable to connect to their wifi

The room was clean and the staff was attentive. I loved the proximity to everything too