Comfort Suites Hagerstown

Not as expected

Location and comfortable bed Nothing

Stayed 2 nights, never had room service to clean our trash, replace our coffee, replace our bedding, or our towels for showering. Front desk blamed "covid", come on that was 6 years ago!!!

Convenient to the area, clean and felt safe It was raining and the ceiling in our room was leaking. They were able to give us another room without any problems.

The room and breakfast areas were clean. Personnel were helpful. Breakfast was adequate The room lacked some items which would have made it more comfortable. For instance, the bathroom should have had a towel shelf/rod above the toilet near the tub. There was no light near the sofa.

Breakfast, clean rooms, location of bedroom, Bathroom fan extremely loud & room 305 fan very loud above mine. Bathroom not good for handicap. .not shower accessible.. couldn't lift up leg over tub. Friend slipped & fell in #105. Paramedic came to assist her. Went to hospital bout an hour later & now has collar bone broken..if shower floor was flat she wouldn't have lost her balance.. the metal handles on wall were nice but her hand couldn't grab it in time to stop the fall. She slid off the seat of tub chair. & Fell to floor....also parking needs to b closer for handicap drivers to access front entrance. Rust was obvious in our tub areas #105 & #205 both of them, pretty bad. Breakfast area was clean & food was good ...thank you TV news was nice in lobby area also to eat & watch morning events ..

Need more light in bathroom and Matt in tub it was. Slippery

Comfortable bed The pool was closed permanently, the beverage machine was out of order and the breakfast was disappointing

No receipt for the for the first time ever and I e stayed at tons of booking . Com hotels! I’m done with booking .com and comfort inn. Lousy horrible breakfast

Close to everything. Decent price. The bed was like an old sway back horse. To to retire this bed.

No hit eggs or bacon or sausage. Only fruit was orange Thought room had a closed up smell

Close to food and stores Cleaning service every other day and the bed covers had stains and reused the entire time of our stay. Only one Washer and dryer in facility

Very clean and the employees were all so nice. Both the lady that worked the receptionist desk in the afternoon and Yobani that worked in the evening were super hospitable and helpful. Nothing. It was great! Will definitely stay here again next time we’re in Hagerstown!

The pool was out of order.

Pet friendly with a decent pet fee. Hotel staff helpful. Space outside to walk the dog. Lots of eateries near by. Layout was kind of different, but one could figure it out quickly.

This was easy to locate and had lots of parking convenient to my room. My room was very comfortable. I felt very safe staying here.