Members-only rates
2.9 / 5 Good

The Plaza Inn & Suites

The Plaza Inn & Suites
The Plaza Inn & Suites – Hagerstown, MD
The Plaza Inn & Suites – Hagerstown, MD
Check in 3:00 PM
Check out 11:00 AM

About The Plaza Inn & Suites

Plaza Inn & Suites has accommodations in Hagerstown. This 3-star hotel offers a 24-hour front desk, an ATM and free WiFi. Guests can chill out in the indoor pool. At the hotel, the rooms come with a desk. Rooms come with air conditioning and a flat-screen TV, and certain accommodations at Plaza Inn & Suites have a mountain view. The rooms will provide guests with a fridge. Hagerstown Regional Airport is 5.6 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Breakfast available
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Pool
  • Pet friendly
  • Wheelchair accessible
  • Smoke-free property
  • Elevator

Reviews

2.9 / 5
Good 590 reviews
  • Engine customer Jul 2026

    Run down. There were stains on the bed linens. Little pieces of dirt on pillows. Bathroom was dirty. Very disappointing.

  • Engine customer Jul 2026

    Parking lot is hard to find even with Google maps. One of my two beds was broken. Towels were ether stained or dirty. Dirt in tub hair in tub. Property could be nice with better care

  • Engine customer Jul 2026

    The lamp on the desk was broken. There was no fan in the bathroom. The bath tub was dirty. The toilet paper holder was broken. There was supposed to be a microwave in the room however there wasnt. The only microwave was a tiny dirty one in a hallway adjacent to the lobby. The pool had a sign stating it was closed although when I asked the staff they said it was open, very confusing. It was supposed to be a non-smoking hotel; apparently someone was smoking in the hallway so everyone was woken up to a fire alarm. The staff tried to say there was no problem, then firemen in full gear came in and the smoke which was not cigarette smoke could be seen and smelled in the lobby.

  • Engine customer Jul 2026

    Walked into the room and it smelled like cat and dog pee. The bathroom was gross, the pool looked like it hasn’t been cleaned.

  • Engine customer Jul 2026

    Horrible.

  • Engine customer Jul 2026

    This is the worst hotel you could possibly stay in. The pool was closed and cloudy. There was no ice or anything. The tub did not drain when we were up finding something out. Another person said that their toilet wouldn’t flush. It was dirty. The lock was broken off in the bathroom and kind of glued back in the front door lock the extra lock. It was broken not working. It was just a terrible experience. I would tell everyone not to stay there.

  • Engine customer Jul 2026

    I love the hotel nice room and the inside courtyard with the pool was nice! The only problem I had is when we first got there the hallway smell like mold!

  • Engine customer Jul 2026

    Polluted with bed bugs, filthy and stinky..staff was smart and said I didn't have a room there, wouldn't let me answer, threaten me with the police and then made me leave on the spot

  • Engine customer Jul 2026

    The gentleman working was nice an genuinely felt bad but there was no convincing me to keep my family there Have yet to hear back about getting money back

  • Engine customer Jul 2026

    Switch room cause there was fungus growing in the cieling the was swithed to a room that smellded like mildew and no a.c.

  • Engine customer Jul 2026

    The TV it was very annoying to operate, barely any of the channels worked, and you don't even know what channel you are actually on most of the time. But then again you get what you pay for I guess.

  • Engine customer Jul 2026

    I went to try and shower only to find that the water was brown and the toilet didn’t flush. Staff was not helpful with finding the elevator so I had to lug everything up the steps to my room.

  • Engine customer Jul 2026

    Please don’t book this place. There are cars in the parking lot on blocks with no tires. The lobby is half blocked off due to falling support beam. The room was clean but vey old. The mattress was discussing.

  • Engine customer Jun 2026

    Nasty hotel - dirty, cigarette burns on the bedspread, box spring covered in plastic.

  • Engine customer Jun 2026

    .

  • Engine customer Jun 2026

    One side of the wall, they had no electricity to it so we could not watch television and we ended up getting bedbugs

  • Engine customer Jun 2026

    Free breakfast and pool but otherwise I want a refund it's bs Unclean rooms ...dirty elevators... bathroom still had dirty towels and water in the tub

  • Engine customer Jun 2026

    Exceptional

  • Engine customer Jun 2026

    The service and people were great. The pool was a nice way to relax I ended up staying another night. It was worth it

  • Engine customer Jun 2026

    Bad

Frequently asked questions about The Plaza Inn & Suites

Does The Plaza Inn & Suites have free Wi-Fi?
Yes, The Plaza Inn & Suites offers free Wi-Fi for all guests.
Does The Plaza Inn & Suites offer parking?
Yes, The Plaza Inn & Suites offers free parking on-site.
Does The Plaza Inn & Suites have meeting spaces, conference centers, or conference rooms?
Yes. The Plaza Inn & Suites features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does The Plaza Inn & Suites have a fitness center?
Yes, The Plaza Inn & Suites features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is The Plaza Inn & Suites located, and how walkable is the area?
The Plaza Inn & Suites is located at 931 Dual Highway, Building A, Hagerstown, MD 21740. With a Walk Score of 68, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

Why no public rates?

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