Americas Best Value Inn & Suites Haltom City Ft. Worth

No coffee pot in room nor in lobby. No continental breakfast either. 1/4 roll of toilet paper for 2. Sorry sorry will not recommend and since I paid for a room with coffee pot and breakfast and that was not received I KNOW I NEED A REFUND FOR THE DIFFERENCE

Lobby was closed/locked at checkout and we had to wait outside until our ride came to pick us up. I wish we had been allowed to wait inside the lobby for our ride instead of having to wait outside.

No elevator

It was clean and the staff was friendly. Biggest issue was I was given the wrong room to go to and there was already someone else, a stranger, occupying the room! This is a big potential safety issue for both myself and the other person. I'm sure I scared the individual already in the room and I was startled seeing someone in there too. The staff did apologize for the mix up and gave me another room. However that room had a broken bathroom sliding door that wouldn't shut easily and I had a very difficult time opening back up. The room was labeled as being handicapped accessible but there is no way someone in a wheelchair could manage to open and close that door. Another safety issue is that the secondary safety latch bar on the entrance door had nowhere to connect to. The long U shaped piece attached to the door frame was there but it was missing the other part that should be attached to the door. This is not as big of an issue but the mattress was hard and not very comfortable. Another minor issue is there are no outlets by the middle table between beds. They are only on the other sides of the beds but then there are no tables to rest devices on so they had to be put on the floor or on the desk across the room. Be sure to read the room policies all the way as I was asked to give a room deposit in cash. They gave it back to me on checkout but I had to specifically ask for it.

Our room was clean and well put together. We had a mini fridge and a microwave that was very useful! There is a pretty view of a lake on the backside of the building

todo está bien

The staff was horrible!! The room I was issued had roaches!! They wouldn’t give a refund. They also have tenants living in the hotel!! Permanently!!

Room has roaches and my ac didn’t work dirty bed just DIRTY,DISGUSTING my room door didn’t even close

The hotel was very clean—it seemed like it had been renovated. It was our first time staying there; the location was convenient for where I needed to go, and I would choose it again. There is no breakfast, so keep that in mind, but the bed was very comfortable, the shower had great water pressure, and everything smelled brand new—I loved it all. I stayed on the ground floor

Very good

Basic rooms, no frills , clean and efficient.

Exceptional

Very good

Nothing

Exceptional

Exellent

AJ was amazing and the room was clean. Service was really spot on. I enjoyed it.

The location was close to the school I attend I am an online student and warms there for graduation The room was much cleaner than most hotels 6/10 for cleanliness The staff discriminated against my husband and I bc of our religion The 1st 3 days we put the do not disturb sign on the door. The 3rd day I went down to ask for tp the owner said he couldn’t restock bc I had the sign up I said no worries I’ll take the sign down tomorrow bc we will be out all day. They didn’t restock the room next day we took the sign off they didn’t restock I had to go ask for supplies again Every time we entered the building it smelled strongly of drugs There was no ac in the hall or stairwell super hot and uncomfortable while walking through The people on our floor partied throughout the night and unfortunately the rooms are not sound proof There were stains on the top cover that looked like bodily fluids this lead me to believe the linens weren’t laundered between guests The mirror in the bathroom was cracked When I checked in the owner didn’t notify me of any amenities on property like an ice machine or coffee or anything the environment was very unwelcoming

Poor

Pleasant