Courtyard by Marriott Chicago Highland Park/Northbrook

Everything was good.. spent 3 days for Chicago.. Parking was Great... Check in was easy.. little hard to understand the lady at the front desk for checking in.. room was good size.. handle on sliding door for patio was broke told them when we went to get pizza.. gone for about 3 hours and when we came back it was fixed!!!, only thing was there was no holding bars in the bathroom.. for toilet and shower... overall a 4 out of 5 .. (4 because of no holding bars) ... breakfast is not free..McDonalds down the street....maybe 3 minutes away...

Good parking and conveniently located. Quiet hotel.

Very comfortable

Front of house staff very helpful and friendly Room was a good size, big bed, towels changed regularly

Very nice

We got in quite late, but the person at the desk was so happy and kind.

Clean room great staff pool was originally supposed to close at 11. They let us stay until 2 AM. Nice area.

Comfortable property. Rooms were not cleaned every day. We had to specifically request the room to be made. One bed was not made because a nightgown was left on top of the bed.

Ok

Great proximity to the beautiful Chicago Botanic Gardens

rooms were clean, carpeting looked new and in good shape, the extra door lock for my slider did not work

that breakfast was NOT included in the room price

Breakfast nobody told me about this Breakfast The room did have a slight smell of someone had smoked in the room .Besides that all good . Front desk was help .

Front desk was very pleasant and helpful!

Lobby is pleasant. Pool is very nice, room and bed was very comfortable, location is good. The room was not super nicely cleaned up during the day. Bed was not done perfectly , coffee was forgotten to be replenished, cups were missing. The place could benefit from a real restaurant rather than a one person operation. Although he was super nice. He had to deal by himself with a pretty busy evening at the ‘bistro’ .

Great location, nice place to stay! Would stay there again.

I had only 2 problems. A front desk staff person was a little rude at times. But most strikingly, the breakfast offered as part of the room price was ridiculously paltry. I would think that a multibillion dollar hospitality corporation would be able to offer guests in one of its major cities a complete and satisfying complimentary breakfast. Dozens of other hotel chains do an infinitely better job. I might think again about staying at a Courtyard.

Location great! Bistro great! Lobby sitting areas awesome! Inner courtyard just lovely! Rooms very comfy! All staff super friendly and helpful. Room make up was slow

Our first room was facing the highway. Even at 3am, it was no stop cars and road noise. It sounded like we were camping next to the road. We switched rooms to other side and it was quieter. The second room wasn’t cleaned properly, there was a lot of hair in the shower. The only food is at the Starbucks in the lobby. They make breakfast but expect to pay $20 for two eggs bread and potatoes.

Room clean , helpful staff and convenient parking