Hilton Grand Vacations Club Grand Waikikian Honolulu

This is my second time staying at a Hilton having the same issue checking in. Waited over an hour for the check in process and once I got my keys we went up to our room only to find a maintenance person sending us right back down. Everyone was kind of clueless and after traveling 8 hours with 4 kids I was definitely not having it. The hotel is clean and it has everything you really need I just had a really bad experience.

Exceptional

The pools were all overcrowded. It didn’t feel family oriented

Passable

Clean and families friendly

Way too busy for my families liking. Room made sense for us for a one night stay

This location was

The whole family was happy no complain..we would stay there again, everything was good, customer service was great thank you

Our fav spot!

Room was dirty, Parking fee of $72.25 a day is ridiculous. Could never find a chair at the pool due to many people sneaking in off the beach. The Luau show is a joke, Everyone by the lagoon has a better view for free then you who paid over a $100 a ticket. Won’t ever stay here again.

Superb

Room was clean and quiet. Needs some minor TLC. It was lovely to discover a washer & dryer in the room. Didn't really use the amenities (pool) as we were too busy doing other things. Lovely resort.

We booked a few tours through the concierge and the woman told us that if we sat through the time share spiel we could get an additional percentage off the tours. We did the spiel and told the woman we will be saying no to the time share offer and wanted to be upfront with her ao we did not waste her time. She had us go through the entire spiel which was fine, but the when we told her we were not going to buy in she got so mad she stormed out of her office and said we had to sit there for another 15 minutes. After the 15 minutes another person came in to try to get us to buy as well, we told her no and she said ok but we had to wait for her boss to sign us out, then another woman came in and gave us the same spiel, we again said no and through all this we watched other guests leaving at least e0 minutes before us. Leila in the timeshare sales is HIGHLY NOT RECOMMENED. We were told the time share spiel would be 1 hour long since we were staying in the hotel area they show guests but ended up being 3 hours and some change.

Very nice but a long walk to the rest of the amenities

We had a wonderful stay at the Geabd Waikikian. It’s been 15 years since our first stay, and the facility looks exactly like it did is 2011. We had great interaction with several members of the staff. Shizyu was so wonderful when we arrived at check-in, so much I had to say Aloha to her at our checkout. Mose was great at the valet area, his local tips were greatly appreciated. All in all we loved our stay here at the HHV and the Grand Waikikian.

We are very comfortable during our stay and everything we need is only 1 text away. Will be staying here next time we visit Oahu.

Exceptional

First time in Hawaii. Hotel was great. Very roomy, clean, and had everything we needed for our stay. The fact that it had a kitchen was great. Close to everything shopping centers walking distance. Driving distance for the north shore and east shore (30-45 minutes).

This was my first time going to Hawaii. The resort didn’t disappoint. It had plenty of things to do. The view was beautiful. The ocean was right outside the resort got to do several sunsets playing in the pools and just have an enjoyable family vacation. We will definitely be staying here again.

Disappointing that the hot tubs closed at 6:30