Comfort Suites Bush Intercontinental Airport

The breakfast was ok, the room was excellent and the air was wonderful and helpful i was lost a little bit they were kind to redirected me in the direction. nothing really was there not to like every thing was just good on good, this was my first time in Huston i really enjoyed my one night. i got a good night rest, waking refreshed ready to move off again.

Nothing stood out. The shuttle has restricted pickup times and restricted pick up location. The TV is not smart. Not allowed to see Netflix or any other smart app. The mattress sucks. It sinks fron where i slept. I was on the third floor. The breakfast is DOG quality. Nothing is good. There was an oatmeal i tried only. I am not sure if the milk inside the oatmeal is any good but i had to eat something. The bedroom windows cannot be opened for fresh air. I was not impressed by the shower at all. The location is on Kennedy blvd which is where almost all the other hotels are located so not bad. Overall feels like a graveyard not a hotel.

Exceptional

Superb

Very good

The breakfast had the usual grain products, but also included hash browns and sausage as well as yogurt (although not plain). The room is nice and it is very spacious.

We had a last minute stay because our flight had delayed 40 hours so we had to find a hotel near by. I did like that it was really close to the airport, but it does need some extra cleaning or remodeling. Maybe removing the carpet because it smelled a little old. There was also something on our bed. Looked like a spider. I'm not sure if it was my frustration of being delayed for so long that made it a bad stay. I was finding everything annoying.

Location and the breakfasrt None

The staff was amazing, super helpful and nice

Great location Need better maintenance with room, lavatory spill but generally bathroom appliances not in great function

Helpful front desk They do not have a pool

Staff were great and room seemed to be cleaned up until there were roaches in them! First room the lock latch was off the hinges so immediately got put in another room. That room had roaches and I kept room cleaned and had to ask to be cleaned as well due to me booking a 5 night stay. Once I seen it was roaches got in a new room which seemed to be cleaned only for me to walk around in that room and see a small roach in the tub she checked out early and got my money back! Never going back there because kids and I never had roaches back home and wasn’t going to go through that at a hotel stay!!

I felt it offered great value for the price.

Heidi went above and beyond to make me feel at home during my stay!

The convenience of were it is located by the airport however, a lot of the items in the room looked kind of old and antiquated compared to other hotels like the Sheraton or the Hilton DNA

Good

Breakfast was great. The room was filled with bugs, the bed sheets and blankets had ticks on them. I found cockroaches crawling in the bathroom and on the walls. The pillow cases were extremely dirty, had brown stains (looked like mud maybe).

Bad

Very good

The staff was helpful and friendly, our room was very large, everything was clean and comfortable. Very close to the airport. We reserved a crib and it wasn't in the room when we got there. Not a big deal though bc the clerk went and found one for us.