Comfort Suites Houston NW - Vintage Park

Would stay again for a night.

everything was excellent

Got to the hotel close to midnight. Sketchy group of people hanging out around back in their vehicles. They knew to tell us the blue fire escape door was jarred open to enter since the door was locked. Front desk walked about and checked them out and walked back. Went to take kids swimming the next day and pool was closed all day. Breakfast was fine. Food staff were very friendly. Hotel was clean just had a heavy, dark atmosphere. We booked 2 nights but left after one night. We would have left the first night but right as I was about

Room was very clean and the was awesome.

nothing,my company truck got broken into and management didn't even show me the video. everything all the staff everything

Room floor was dirty and the sheets. The bathroom water never got hot.

It in close proximity to all of the locations that we were going to All was well! The Young Lady that worked at the front desk was Great! She had a smile on her face each time and was always there to assist

Nice and clean Parking not made for big truck

The best part was the spacious room

I have stayed in this hotel before and was very satisfied. This stay was terrible. The room was damp and had a mildew smell that would not go away.

The hot water out of the sink was a trickle that never got hot. When getting off the elevator to the 3rd floor, we were hit with a horrible odor that I compared to the smell of a can of tuna. There was a large poorly cleaned stain on the carpet just in front of the elevator that looked like vomit that hadn’t been cleaned well that could’ve been the source of the odor. I never write bad reviews but this hotel was just disgusting and in need of a complete overhaul. We arrived late and just needed a place to sleep before a medical procedure the next day so we just stayed. With stage 4 cancer, our travel costs for frequent trips to MD Anderson are high and we chose Comfort Inn trying to save some money.

Repeat customer

Everything we needed. The room was a bit stuffy but sometimes that’s hard to avoid.

There was hair in my shower walls, male and female hair. After a singer use of the bath, my feet started to itch... I was told the pool was not open. Then people were using it.

The size of the rooms and the cleanliness The traffic noise, the messed up door that has to be forced open, the warped tub with the needed up shower head, and the rusted appliances.

Loose toilet no pool no TV. But clean

Clean room that actually smelled good. My teen was impressed. Bigger room than expected. Easily could have been a place to stay longer than 1 night. Breakfast was very good. Sausage eggs. Waffles blueberry or plain, muffins, cereal, juice coffee, yogurt and fruit. Easy check in and out. Good place to stay

We just checked out of Comfort Suite Inn and we were really impressed. The room was spotless and well-kept. The night shift staff who checked us in was friendly and helpful, which we appreciated after a long drive. She went out of her way to get a luggage cart for us from the top floor. Air conditioning worked perfectly- the room temp was comfortable all night. Best of all…the hotel was quiet so we actually got good sleep. Thank you for a relaxing stay.

Elevator not working. My husband is an amputee and had to walk up two flights of stairs.

Only thing I like was the young lady that checked us in and the room was cold and bed was comfortable. The refrigerator was out, then the elevators went out and I'm disabled and had to walk up the stairs and had an asthma attack in the room. The guy at the front desk told us the pool was closed due to inspection but later saw visitors in the pool. Also the breakfast was overly cooked and the waffle maker was burning every waffle we made. This was by far the worst stay ever in life. When I called the front desk nobody answered but went down there and they were sitting there with headphones in their ears. Ridiculous