Red Roof Inn Houston - Willowbrook

Staff is the best part of the hotel.

💜 heart establishment I loved it

Everything Overall

Exceptional

Very clean!!

clean

As U come in area looks scarey till u see it’s Construction of a Old building! The site says breakfast but nothing but juice n coffee! Front seat last amazing man deal guy no English n not attentive to You! Rooms very neat n clean ac very cold property quiet will go to this location again

Everything that perfect

Exceptional

Room was clean and in a good location. No problems

Wished it had better coffee with real cream.

Spacious room. Nice staff. Clean tub and toilet hair found in all the towels every delivery. Hair on sheets. Stains on sheets and towels. Hair in sheets and towels. Could use softer sheets. Kind of hard itchy. Thin blanket

The room smelled like weed and definitely didnt seem safe for younger children.

I've visited pretty much all the hotels in the area and there's always some issue. Red Roof is just the better hotel and I'll be coming back.

At the price I paid, I knew I was going with a bare bones property and boy, was this exactly that! The room was clean, but very “spartan”—lacking in any kind of vibe or comfort. The rooms are all outdoor-accessible, so background noise with kids playing in the parking lot, et al, and having to squeeze past some rather sketchy looking other guests was. . .interesting. The office staff was behind glass, so who knows the story there. But again: this place was cheap (the World Cup was going on in Houston and that kicked up both hotel and rental car rates), so one needs to temper certain expectations of luxury. Still, a couple of things prospective guests should know about: the room was too warm for a Texas summer. The air conditioning could not be set below a certain degree and that affected being able to sleep. There was low water pressure in the tub shower and the surface was very slick—dangerously so. I’d be amazed if older people or those physically compromised have not fallen in those tubs. It was kind of scary. Definitely a case of “you get what you pay for” and I concede that for families needing more than one room, for example, this place might be right for their budget.

Parking is somewhat difficult For me it's not user friendly regarding the bathtub I am elderly and they either need to put something down to keep from falling or put us in a handicap room with rails in the bathtub. I will take some responsibility because I forgot to ask if they have even have that.... This is about the th time that I have used the facility in the last 4 years so something is good....lol Bathroom only

The location is fine. Parking is somewhat difficult For me it's not user friendly regarding the bathtub I am elderly and they either need to put something down to keep from falling or put us in a handicap room with rails in the bathtub. I will take some responsibility because I forgot to ask if they have even have that.... This is about the th time that I have used the facility in the last 4 years so something is good....lol Bathroom only

Very good

Clean Rooms, Parking, Air Conditioning was great

The staff watched my family and I as if we didn't belong...the hotel was packed!!! And they stood downstairs from our room and just watched 👀 our room, at point him and his wife would walk the property parking lot past our car staring at our room. The staff made our stay extremely uncomfortable for no reason we did nothing wrong, we followed the rules!! But was profiled from the time we checked in to the time we checked out