Platinum Inn
About Platinum Inn
Willowbrook location Free High Speed Internet Seasonal Outdoor Pool open May to September Non Smoking Rooms Guest Laundry Complimentary SuperStart Breakfast 24 Hour Front Desk
Amenities
- 24-hour front desk
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pet friendly
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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The room and bathroom were clean, and I really appreciate that the TV was working and had several streaming services that I was able to log into.
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Rude
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Really good, safe area, I was here as a girl alone and I never felt unsafe!! Really recommended!!
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Staff was i itially unfriendly and unhelpful. No TV remote. When requesting a new one, they provided one that didnt work. AC barely worked. When we entered the room, you can tell that the AC haven't been ran. It was 90 degrees in the room and took around 5 hours to cool off. There was a towel with black "goo" in it. When brought to staff attention, they said that I could request a new towel the following day. She didnt have a key to the linen closet. There were roaches. The bathroom door wouldn't shut, and the "black goo" was found in various places. The "goo" was on the dresser, in the crevavases and under the TV where the power button was located. Because we had a nonrefundable room, we pushed through and checked out the following day. We needed a hotel room due to our AC being out at our home. I guess you get what you pay for.
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The staff was helpful, but the room was dirty. The mattress has stains, there were spots on the pillows, and there was a lot of dirt next to the bed.
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I went from paying cash to reserving the room through a third party, and then cash again, I'm still waiting on all my deposit reimbursement. It took over 5 days and a few phone calls to resolve this. The owner was very helpful and I would recommend a stay here, it's quiet an clean
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It was good
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Clean and Quiet
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Cheap ghetto rooms expect what you payed for and expect a smell that was in both rooms rented
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Muy bueno todo,gracias
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It was comfortable
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Yes
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Friendly staff
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Very clean
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Clean place
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Clean room and friendly staff
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The room was great, everything was quiet, they cleaned rooms daily, and the air conditioner was excellent. Water was hot.
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Such a nice staff!
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Clean room and great service
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Worked great and efficient