Fairfield Inn & Suites by Marriott Houston Brookhollow

One amazing front desk clerk. I did not get her name. She worked 7-3pm on Thursday. Before that she was working 3-11pm during the week. She made our stay enjoyable. Love this location for work. Always clean rooms.

Muy recomendable muy limpio todo y muy hamables

Great overall stay!!!👍

Clean rooms and nice breakfast.

Booked a 4 night stay. Check In 1st room was dirty beds were not made trash from the prior guest was still all over and the smell was horried! Had to go back down and recived a new room that the beds made and no trash. Night Two arounf 10:00pm found a cochroach cliaming the shower curtin!! Killed it and took it down to the desk they did not have any other rooms. Gave my cell number for the GM to call me. NO CALL TO THE NUMBER GIVEN! OH a note in the system saying "I called the room and sent an email" NO CALL OR EMAIL. Could not sleep had to be a a traing first thing in the moring so as so I checked out and booked a new HOTEL!! STAY AWAY!!!!!!!

Exceptional

The internet was not working, everything was subpar.

It’s clean and the staff are courteous and friendly too. The breakfast on week days should reviewed to end by 10am as against 9am .

Clean and friendly The floor was soaking wet by the chair in the corner. We were in the room right next to the staff storage on the first floor so it was a lot of noise early in the morning.

Great property great staff

Clean property

The staff made my stay even better. Jaiden (front desk receptionist) was so professional, polite and knowledgeable. She greeted us with a smile each time she seen us and she asked if anything was needed. She's the BEST! I will definitely choose this hotel when for my next visit.

Superb

Everything was great. It was clean. Breakfast was nice and clean. The staff was helpful.

The breakfast was nice and the room was clean. However it was very loud and hard to sleep with the noise outside of the room

Very good

The staff was very freindly and helped me get out of a jam when needing to print a shipping label late at night so I could drop of a package at a UPS drop point. Really saved my bacon with this so it was very much appreciated!

clean small refrigerator

small refrigerator

Very good