Hampton Inn & Suites Houston-Bush Intercontinental Aprt

Convenient for an early morning flight. Clean and comfortable rooms and public areas. Nice complimentary breakfast

The toilet didn’t work, and room wasn’t real clean ! The bed wasn’t comfortable to hard and lumpy.

I can't write a review the stay didn't happen as my booking was cancelled I had 2 Expedia bookings both cancelled I only found out when I arrived and had to pay an extra 100 dollars to rebook and stay

Great location and good service

Close to parking spot shuttle

No problem with my late check-in due to delayed flights. I was traveling with my dog, and the staff were kind and helpful. Nothing

The staff was excellent. So friendly. Our favorite person was the hotel shuttle driver who went out of his way to make sure we didn’t wait too long in the Houston heat waiting for him, gave us recommendations for a great meal and was a genuine human. Give the man a raise! Everything was great.

I’ve stay at other hotels near airports and this was the loudest

Shuttle ran on Time. That was the most important thing for us on this property. Issue with out reservation though. For some reason showed cancel. Staff member worked through it "I hope" and was able to get us a room and should be able to release "the expedia" funds and not double charge me.

Staff was great and love the cleanliness of the place and room

The public areas need a little refresh, but the room was clean and modern. No noise at night and convenient for the airport.

Made reservation through Expedia. However arrived only to find it had been cancelled. I received no notification and my Expedia app showed I had an existing reservation. Arthur (I believe was his name) was able to give me a room and he was quick and thoughtful.

The hotel needs updating.

Staff was wonderful, I am handicapped and they were above and beyond helpful. The property is an older Hampton but was clean.

The rooms are dated but the staff is amazing. Great for an overnight stay if you have a layover! Shuttle service was prompt!

Close to the airport and near many restaurants.

Sink leaking Housekeeping came before check out and myself and my guest weren’t made aware housekeeping was every 3 days Water didn’t get hot enough at all Shower head spewed hot water in the back and cold in the front: uneven pressure Spots on the walls Iron didn’t work Didn’t have enough towels (I had a double bedroom with a guest) A/c kept changing to its own temperature. Paying for parking wasn’t a bad price but I called the hotel beforehand and I should’ve been made aware of the price I asked for late checkout when I booked, when I checked in and day of check out, offered to pay and was declined because I was not a high tiered member. How can someone book more stays, when the service and room isn’t up to par. I can’t rack up points to up my tier if my stay isn’t pleasant. It left a bad taste for my guest and myself

The size of the room and cleanliness Location was very close to the airport and not much else. But in fairness we chose it for the proximity to the airport.

We liked the airport shuttle services. The drivers were very good and very friendly.