SpringHill Suites by Marriott Houston Intercontinental Arprt

It was easy access for my family and I . Staff was very friendly and helpful when he asked for extra clean towels.

Overall, the hotel whisk gadge, but we did not like the bathroom set up in the room. Tiolet was too low and the sliding doors on the slipt bathroom was clunky. The shower however was a blast. The water pressure and jets was most enjoyable. That $20 a day packing was not cool. The breakfast was okay. It was a decent stay

Room was clean and easy to get in and out for a stay before flying out of town.

Great location to airport and clean. Little higher price than a few others but much cleaner than near by hotels

Great location! Charged me $25 to park my car for the night but didn’t charge the other couple with us

It was a nice hotel for a night. The staff were great and super friendly.

.

Clean Room

Fast easy process. Clean. Excellent customer service provided.

Good nice hotel, breakfast was great

Everything was great for our layover, was a nice option to rest a bit with breakfast and shuttle service

The only reason why I have it an overall four stars is because the TV didn’t work and they couldn’t send someone to fix it, so it was a bit of an inconvenience. Other than that, it was great.

The room is clean and the breakfast is okay. The staff is kind and helpful. But the noise control is not good that we can hear others talk and open/close their doors all night.

This hotel was so clean, super comfortable, and the hot breakfast was great.

Súper clean, helpful staff, breakfast and shuttle to the airport

Knowledgeable staff , courteous and helpful.

The hotel itself was absolutely amazing! 😻 It was clean, comfortable, modern, and conveniently located near the airport, which made traveling for business incredibly easy. The bartender deserves a special shoutout—he was friendly, welcoming, and truly made our stay so much more enjoyable. He was definitely the highlight of our trip! Unfortunately, the customer service from the front desk staff left a lot to be desired. During our 3-day stay, we were unable to get fresh towels, room service, or even a consistently working room key. Our key only worked the first day, and after that we had to visit the front desk repeatedly just to get back into our room. Not to mention being locked out for over an hour when we returned late night. I reported these issues more than four times, yet it seemed like no one documented the complaints. Each time I had to explain the entire situation all over again, and the response was usually just, “Okay,” with no real follow-up or resolution. It was frustrating because these were basic issues that should have been addressed promptly. I truly wanted to give this hotel five stars because the property itself is beautiful, the location is excellent, and the bartender provided outstanding hospitality. If management can improve communication, documentation, and follow-through from the front desk staff, this hotel would be an easier recommendation.

Excellent property. Would stay again

We stay every time we come to Houston!

El hotel esta súper cerca del aeropuerto y shuttle al aeropuerto fue excelente, sale cada 30 minutos del hotel. La habitación estaba limpia, y el desayuno por la mañana estaba rico.