SpringHill Suites by Marriott Houston Intercontinental Arprt

This hotel was so clean, super comfortable, and the hot breakfast was great.

Súper clean, helpful staff, breakfast and shuttle to the airport

Knowledgeable staff , courteous and helpful.

The hotel itself was absolutely amazing! 😻 It was clean, comfortable, modern, and conveniently located near the airport, which made traveling for business incredibly easy. The bartender deserves a special shoutout—he was friendly, welcoming, and truly made our stay so much more enjoyable. He was definitely the highlight of our trip! Unfortunately, the customer service from the front desk staff left a lot to be desired. During our 3-day stay, we were unable to get fresh towels, room service, or even a consistently working room key. Our key only worked the first day, and after that we had to visit the front desk repeatedly just to get back into our room. Not to mention being locked out for over an hour when we returned late night. I reported these issues more than four times, yet it seemed like no one documented the complaints. Each time I had to explain the entire situation all over again, and the response was usually just, “Okay,” with no real follow-up or resolution. It was frustrating because these were basic issues that should have been addressed promptly. I truly wanted to give this hotel five stars because the property itself is beautiful, the location is excellent, and the bartender provided outstanding hospitality. If management can improve communication, documentation, and follow-through from the front desk staff, this hotel would be an easier recommendation.

Excellent property. Would stay again

We stay every time we come to Houston!

El hotel esta súper cerca del aeropuerto y shuttle al aeropuerto fue excelente, sale cada 30 minutos del hotel. La habitación estaba limpia, y el desayuno por la mañana estaba rico.

Conveniently located to airport & parking

Nice place to stay at. Enjoyed the hospitality.

Although the Hotel had few guests I was given room 311 that sits next to the elevator shaft and had a terrible night hearing metal banging noises so my rest was interrupted; also I had an early flight and needed to take the 6 am shuttle but the breakfast service doesn’t start until 6 am so I left with an empty stomach. There are a lot of Hotel options in the vicinity so if you can go elsewhere.

Very nice, clean hotel near IAH and The Parking Spot JFK. Staff are friendly and helpful. Only negatives were that the conditioner was empty (fortunately I had leave in conditioner in my luggage) and the room temperature at 73 (too warm for me but wouldn’t let me set it at 70, which I find helpful for my asthma).

Everything we needed for a comfortable 1 night stay. Complimentary breakfast was a bonus. Super friendly and helpful front desk and house keeping.

Very clean and nice bedroom.

The room was one of the most spacious I have ever been, very clean and upon entering there was such a nice clean aroma!! It also helps that the shuttle drives every 30 mins to the airport very convenient!!

Our go to hotel if we fly to and from IAH ☺️

Great place to stayed, good location, good breakfast and excellent service.

Clean room, great staff. Free breakfast is really good. Nice bar and bartender!

We stayed here for the night because of a flight delay. Super spacious room very clean hotel. Definitely recommend

I appreciate the living room/ bedroom separate areas frig bar area was convenient. Weird that the toilet was it's own room, Shower in another. But ok I guess. Great breakfast choices too!

Good