Hotel Zaza Houston Museum District

Beautiful hotel, comfy bed and large room.

Nice

Love this property and its proximity to the Museum of Fine Art Houston and the Museum District. Restaurant is fair — kind of hit-or-miss on food and service. Nice to have the semi-outdoor patio for a buffer zone when the bar is hopping. Front desk and bell team are terrific.

Clean room great service

The staff were very helpful and kind. The room was very unique and clean. The bed was perfect.

Nice

Great hotel and service. Filled with eccentric decor but other than that beautiful.

The room was great. Loved the balcony. Food was god and well priced. Loved the pool

Always a wonderful stay at Hotel Zaza. Great rooms. Attentive & great staff

Lovely hotel and very comfortable rooms! The staff was very accommodating and helpful. Can’t beat the location either! Will definitely stay here again.

Beware! I was charged additional fees for room service. $50 tip that wasn’t authorized along with double dipping charges multiple charges that make no sense! Memorial city location is Fabulous! Not this location

The experience was so disappointing that, had it not been so late, I would have looked for alternative accommodations immediately. Unfortunately, I had no practical option but to stay the night. The following morning, I checked out right away because I did not wish to continue my stay. What makes the experience even more frustrating is the cost. I paid over $400 for a single night and I feel that money was completely wasted. Given the condition of the room and the overall experience, the price was nowhere near justified. I genuinely regret booking this property and cannot recommend it to travelers seeking the upscale, luxury experience that is advertised.

Everything Nothing

We really enjoyed our stay! Room was very clean and staff super friendly and helpful.

The property appears poorly maintained. The room was not properly cleaned, and the carpets in both the room and corridors were dirty. There were numerous scratches along the hallways and even in the elevators, suggesting they have not been repainted in years. The concrete flooring around the pool is also cracked. On a positive note, the reception staff was pleasant. However, valet parking is excessively expensive.

The staff was incredibly friendly and helpful throughout my stay. The hotel was beautiful, well-maintained, and conveniently located. I had a great experience and would definitely recommend it.

Local service transportation, the room was very good in this visit and it is the best place to visit the MFAH.

Great place to stay

Unique We booked a room that was advertised as 2200sqft and when we arrived we got a room that was 400sqft. Completely misleading.

Overall great hotel. Definitely will be staying here again. Shout out to the staff crew.