InTown Suites Extended Stay Houston TX – Hobby Airport

Housekeeping isn’t great

Just location The room was old with cigarette smell. The fridge looks like something picked from the garbage dumpster. I was not impressed at all and I think I want my money back.

Poor

The location was excellent, conveniently situated near restaurants and with easy access to the highway. However, there were several aspects of the stay that I found disappointing. A significant number of guests were smoking marijuana in the hotel parking lot, which negatively impacted the overall environment. Additionally, the property does not offer 24/7 service, as the front desk closes at 7:00 PM. Another concern was the lack of clear information regarding the hotel's pet policy and the types of pets that are accepted. Finally, the rooms are not cleaned on a daily basis, which I found quite surprising and inconvenient.

Good

The bathroom design The $43.45 non refundable charge that was not mentioned anywhere on booking.com nor any paperwork given to me The one roll of toilet paper per stay rule (which was outrageous on a 21 day stay) The authoritarian way I was told my room would be cleaned with or without my permission on every Thursday, which never happened my entire 3 week stay due to the coworker quitting

Exceptional

Nothing

Nothing Nothing

It's okay

Nice It's okay

Nothing In town suites

In town suites

Exceptional

Very good

Exceptional

n/a n/a

Exceptional

Exceptional

Bad service and have too many restrictions and could not receive any help from Expedia either to change reservation