La Quinta Inn & Suites by Wyndham Houston East at Normandy

My daughter and granddaughter were stuck in the hot elevator for around 30min. The nurse got clerk was young and so didn’t know what to do. Finally decided to call maintenance and still couldn’t figure it out. Meantime it’s getting hotter in the elevator, the clerk was so non chalant. Meanwhile we’re on the phone with 911. Firefighters get there as th maintenance guy arrived. Just as firefighters arrived to the elevator the maintenance guy opened the elevator doors. Needless to say we got a refund and found another place to stay.

Breakfast was good

My rating is solely based on location. We arrived at the hotel at 11:00pm. There are gates at the driveways. One was closed. One was partially closed. We had a 26’ UHaul pullling an auto trailer. There was no way a UHaul was fitting through the gate. The only possible parking was on a side street in a neighborhood. There was another truck with a trailer parked there as well and they had just had their truck broken into and all contents stolen. We left. I never even checked in. I am sure the interior and staff would warrant a better review, but I am unable to provide that.

Great service all around, gets the job done with comfy beds and housekeeping is up to date with updating amenities.

Fueron incómodas las camas no dormí nada en toda la estancia, y el baño no tenía ni cortina todo se llenaba de agua olía feo los pasillos el ascensor más que todo sentía que se iba a caer el ascensor

Had trouble with toilet Floor was nasty Everything was dusty to expensive for a room like that

👍

The breakfast was good. And a good location near everything I liked everything about my stay

Excellent place to stay

It’s was horrible experience I will never go there again again . I mean never

Great place to stay

Not enough water on the shower

Always pleasant

The troubles continued at the front desk, where staff struggled for an unreasonable amount of time to locate and assign me a room. By the time I finally reached my room, all I wanted was to rest — but that hope was quickly shattered when I discovered the air conditioning was completely non-functional. Given the late hour, this was not a minor inconvenience; it was unacceptable. I had no choice but to return to the front desk and request a different room, enduring yet another lengthy wait before I could finally settle in for the night. The final — and most egregious — incident occurred the following morning. I had requested a late checkout at 12 PM, which is a common and reasonable accommodation. Despite having a "Do Not Disturb" sign clearly displayed on my door, a staff member knocked at 11:15 AM and demanded to know whether I was staying or leaving. Even more alarming, he appeared ready to open the door without my consent. This complete disregard for guest privacy

Everything Nothing

In all everything was nice but the bed was hard The beds are very uncomfortable

El cuarto bien pero la piscina pésima el gate electrónico no servía

Great place to stay, staff was helpful, hotel/rooms were clean and breakfast was great, very filling. My only complaint was the key card, the struggle everyday with trying to get in he room. I believe if you keep the keycard too close to your phone it somehow deactivates it, other than that I would most certainly recommend his hotel!

It was a bit confusing to find the entrance at night, the entire property is blocked in by a gate. The hotel itself was fine. We only stayed one night after arriving on a late flight. The hallways smelled musty like old water, however our room was clean and comfortable and smelled fine. I did not eat breakfast, but the others in my party did and were content with it. We did not have time to utilize the pool so I am unable to speak on it. If you’re looking for a quick place to stay, I’d recommend here. Only recommendation I have is to provide patrons with the exit code during check in. We were unaware of this and got held up at the gate with a line behind us. We did find out that others were unaware as well.