Residence Inn Houston West-Energy Corridor

Superb

Excellent breakfast. Pool was out of service.

Exceptional

Everything was wonderful!

It’s absolutely nothing negative to say about this property or staff! Kristina was amazing!

Only problem we had was at the side door there was a terrible odor smelled like urine on the outside.

the check in clerk put me in a different room than the one I requested...he blamed it on a computer error. the morning clerk woke me up with a phone call to ask if i had a water leak in my room, which i did not. then while eating in the breakfast room, a person had come in off the street posing as a guest to eat the food and when the food area employee became aware of this, she forcefully told him to leave and he began screaming and cursing. i was afraid for my personal safety and felt the police should have been called to the hotel to assist with the situation. did not get an apology for any of these things. i got out of there as quickly as possible and will never stay at this property again.

Location excellent. Great restaurants near by. Rooms dated but clean. Breakfast fair. Coffee good :)

The location is ideal ,and the facility is clean. Breakfast was ok, and the front desk personnel was friendly The lighting in the restroom is poor. Daylight bulbs are more appropriate for women who wear the makeup. The pool looked more green than blue, so we didn't use it.

The location is ideal ,and the facility is clean. Breakfast was ok, and the front desk personnel was friendly ? The lighting in the restroom is poor. Daylight bulbs are more appropriate for women who wear the makeup. The pool looked more green than blue, so we didn't use it.

Had an excellent stay here. Very friendly and helpful front office team, success really made sure that things were always comfortable during the stay. The room was very comfortable. Curtains were torn in the the room which was reported but never really got changed

I like that it was located close to the freeway and around a lot of restaurants. The front desk girl I checked in with charged me twice because she didn’t see that I had a reservation that was already paid for and the gentleman the next day had to fix it.

Staff was very friendly & helpful.

Close to where I needed to be Bathrooms did not have ventilation fan. Rooms were dated. Furniture was bulky

Exceptional

Amazing option for families. You have everything you need in your room. It’s clean and cozy.

The staff was helpful and friendly. Breakfast was nice to have without going anywhere. The elevator was a little noisy and one of the hand towels in my room seemed unclean. It may have been a stain so it would be best the check them to make sure they’re good.

Breakfast was has better options than comparable hotels.

Not good I ordered food from Uber Eats. Someone took away my food.

great experience stay