Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Clean room, nice staff

Exceptional

The staff from check-in, valet and house cleaning was very helpful and nice.

Very close to many restaurants. Good breakfast and very clean. Safe area at night.

The room was very small, and the curtains did little to block the morning sun, so it became extremely bright as soon as the sun came up. On the positive side, the bed was comfortable, the A/C worked great, and every employee I encountered was friendly and helpful. I didn’t use the pool, but others in my group did and said it was nice. My biggest surprise was the valet fee—$74 per night—which is more than I’ve ever paid, even at luxury hotels in Houston. The only reason I chose this hotel was its convenient walking distance to the event I was attending. If you’re traveling solo or just need a place to sleep for one night, it may be sufficient. However, I wouldn’t recommend it for an extended weekend stay.

Room was spacious and comfy Breakfast was bad, Parking charge very high

The staff when we checked in was so helpful.

Very good

For the past two years, this is the hotel I’ve stayed at with 2 other friends for the convention we were in town for. The staff has always been extremely helpful and welcoming. The room hasn’t been a thing other than clean and spacious. We are three grown men who have enjoyed the breakfast every morning during our stay.

Exceptional

Elevator was slow (maybe some of them weren’t working well).

Close to a Red Line station. Many dining options. Elevator was slow (maybe some of them weren’t working well).

In downtown Houston - close to all events and restaurants N/A

The room was clean and the staff was super good at all times. Very kind. Breakfast was good, it was complete. Parking it is a little bit difficult in the area but they have valet parking.

The front desk is very friendly and helpful

Exceptional

Location and facility great. Cost of parking.

NA

The customer service was exceptional NA

Cleanliness