Quality Inn & Suites Huntsville Research Park Area

Keep up the great work

Pool closed was not told when booked

There was a hole to the next room when informed nothing was done to accommodate us

The location The pool was not available to us and it was 100 degrees every day. The ice machine was not working. One of the guest there was using marijuana and the hotel reaked of it. We went for the continental breakfast twice and nothing was available and had to go down to Bo Jangles. We have stayed at this hotel numerous times in the past and I don't think I will be back. The last stay wasn't all that great but we decided to give it another try.

Bad

Good

Superb

Clean and convenient location

Very good

I like to start positive, so the front desk clerk was very nice. However, read below. However, they advertise cable channels. False! You do not get cable, you get llke 4 local channels, PBS etc. No ESPN, TNT, etc. Second, they advertise wifi, there is NO wifi. Third, you get lilke 3 "throw" pillows on your bed, not full size pillows. Hope you can sleep on a couch. Oh and ice machine was conveniently broke. Could not have been more disappointed with this stay!!!!

However, they advertise cable channels. False! You do not get cable, you get llke 4 local channels, PBS etc. No ESPN, TNT, etc. Second, they advertise wifi, there is NO wifi. Third, you get lilke 3 "throw" pillows on your bed, not full size pillows. Hope you can sleep on a couch. Oh and ice machine was conveniently broke. Could not have been more disappointed with this stay!!!!

Poor

Very clean and quiet

Passable

No breakfast available as they are having a refurb despite rooms being sold online with breakfast

There were insects in the room, the phone did not work at all to make a call to front desk, the tv did not work, and there were inadequate towels in the room and were not able to get more

Under remodeling so no breakfast

I didn't like anything about it.

Waffle machine was broke, eggs was not cooked well the first day & burnt next day,and it wasn’t even that much in there for the guess. . The lady receptionist was nasty attitude the first day we came. My rooms were so nasty and smelly. No ventilation , I feel like I was getting Covid in the room from those germs , Even in the hallways. The carpet is so old the air-conditioning ventilation is old , smell coming through the air conditioner, I couldn’t breathe in the room. It literally was making me sick. I had to keep buying, Vic’s, vitamins, pain medicine & tea & leaving out for air .

The staff isn’t very polite.