Hilton Garden Inn Dallas at Hurst Conference Center

Comfy bed. Big spacious room. Excellent pool and hot tub.

The room was clean the hotel was nice location was excellent staff were helpful and nice Everything.

Exceptional

I loved the location and look of the property. It was very clean and comfortable.

Very good

Very nice. Restaurant is over priced but that’s most hotel restaurants

Nice hotel

Great place to stay and very conveniently located.

I was checking in for the BTS concert. This hotel was extremely ill prepared for the event. They were "fully booked" but a lot of rooms were not cleaned and ready by 4 pm. I along with many other people had to wait an hour for a room to be ready. The 5th floor was also extremely hot. It felt like they had the heater on instead of air conditioning. Other than that, parking was easy, and the room was nice.

Amazing staff..especially Kai & Felix. I would rate 4.5 stars. Minor improvements would including light blocking curtains. My room only had a shade. Since my room is facing East, the sunlight in the room would wake me up.

I didn't like the fact that my check in was at 4 and I got there at 4 and was told I had to wait a little bit longer I was ok with waiting but when an hour passed they told me that the room wasn't available yet when there was a group of people that got there after me and where getting rooms way before me. When I asked again an hour later they said I had to wait longer and I asked how long they said I can give you an estimate of 30min then I asked so what if my room isn't ready in 30min they said well you have to keep waiting (which I think was just rude for them to say it like that).

The room and the stay was great not an issue with the stay I didn't like the fact that my check in was at 4 and I got there at 4 and was told I had to wait a little bit longer I was ok with waiting but when an hour passed they told me that the room wasn't available yet when there was a group of people that got there after me and where getting rooms way before me. When I asked again an hour later they said I had to wait longer and I asked how long they said I can give you an estimate of 30min then I asked so what if my room isn't ready in 30min they said well you have to keep waiting (which I think was just rude for them to say it like that).

Exceptional

Such a terrible experience nothing was ready no rooms nothing, they told me they’re cleaning crew was tired and that’s why the rooms weren’t ready. They made me late to my concert did not get a chance to shower and get ready properly and to top it off we slept in a very hot room because the rooms AC was not working. Never again!!

The hotel was clean, comfortable, and the staff was very friendly and helpful. Everything was exactly what we needed after such an exciting and emotional night. We truly enjoyed our stay and would definitely recommend this hotel to anyone visiting the area. Thank you for helping make such a special weekend even more memorable! 💜

All good! Room carpet could need update or cleaned?

Exceptional

Superb