Extended Stay America Select Suites - Indianapolis - West

First room needs maintenance on the appliances, Bathroom water did not get hot enough to take a shower, they have cockroaches, and could use a good cleaning.

No staff on site and alarm in lobby went off all night until staff arrived the next day. Could hear it chirping all night in room

Location No towels dirty , no service

Leaving it Yes it was terrible it was dirty it had a smell there was food crumbs all over the floors floors where dirty my towels looked disgusting for 225 dollars I’m sickened to my stomach I’ll never be back

Good location near airport, Kroger across road, and Indy Speedway. Room had full size fridge and microwave. Dirty. My wife wanted to leave within 5 minutes of checkout. Screaming kids in room across hall entire 4 day/3 night stay. Property could not provide invoice at checkout showing $-0- amount due which I desparately needed for my expense reimbursement report. The entrance to hotel had people continuiously hovering around smoking.

Was relatively quiet on the 4th floor. The microwave was not cleaned prior to us arriving. There was food caked inside of it. Like A LOT. There was no TV remote and when I was looking for it I discovered an entire dresser drawer full of clothes that was left behind by a guest who stayed in the room before us.

I love that Barkefellers is next to a hotel where people try and rest after work. Great location. Katelyn the manager seemed as though she didn't like African American people. i was stranded in front of the hotel for 6hrs with my child and our bags after she told another resident (Caucasian) not to help me with a ride after we exchanged numbers. Alexis had a very nasty attitude coming from her room to give me plunger to unclog the toilet in my room until the maintenance showed up after the office opened. This is not a hotel for short stays or Black people they will let you know by treating you a certain a certain way.

There was visible dirt and grease throughout the room.

Staff was nice and friendly!

Absolutely filthy there was spaghetti sauce on the walls

Place reeked of weed, floors were dirty, bed was terrible. People were slamming doors all night long dogs barking wouldn’t never stay again.

Nothing There were dead bugs all over the room and the furniture was destroyed. Didn’t even spend the night because it was disgusting.

Nice rooms with kitchen It was really pretty chill I liked it

Everybody felt like family in some way The internet was too good

nothing The property, the staff were not helpful at all and were very rude.

Absolutely terrible. We checked in, got into the room and immediately checked out. The room bedsheet had hair and stains on them. The floors were dirty and sticky. I have a case filed with Engine requesting a full refund.

Location There was no wifi the first day my bed linen was not cleaned I had a pair of light pink socks on walking around the room and the bottom got extremely dirty which means the floor had not been mopped in while

The toilet didn't flush, the blinds were broken and dirty, the bed linens were dirty, there was a general air of run down, unclean, and uncared for property.

Yes