WoodSpring Suites Las Colinas - Northwest Dallas

DirecTV with no remote to control it. Phone didn't work for calls or calling front desk. No shower curtain. And no desk chair. I've see hourly motels with less issues. Quick overnight trip so didn't press the issue especially since the phone didn't work to make reporting them easy. Left at 830 in the morning and no one at desk to inform. This is my second and last stay. The previous time I visited the elevator didn't work. It's cheap and the staff is friendly but that's the only positives I can give.

That’s so weird They can say check in time is 3pm But she said she was so rude and strict But inpaid $25 And there is no amenities in room & kitchen , not even empty disposable cups And worst thing they charge me $3.75 after check out for what I don’t know Because there is nothing in room and i didn’t buy anything from hotel This property is so weird Nice and clean location but not good

Exceptional

Do not book with them my son is 20 visiting for a certification states that 18+ can check-in however was denied check in. We live in California and he was stuck in another state with. I where to stay. Expedia and this property did him a disservice he was descrimitated against based on age

Everything good just make sure the elevator works front desk help is great

Didn't find anything that I didn't like

Everything!! The room .. restaurants Didn't find anything that I didn't like

was charged for 2 nights when I only stayed one night and didn't get my money back... I would never stay here again

Everything is fine except elevator broke. So check the status if you do not want to walk upstairs. The staff are all friendly and helpful

There were cockroaches in the hallway. The entry door scraps against the floor, doesn’t open all the way

Nothing this was the worst stay ever This was a mess i will never in my life stay at this hotel ever again. These people had dogs. People were outside in lawn chairs. The staff were all unprofessional from 1st shift to 2nd shift. I walked downstairs past the lobby and the front desk representative had a new born baby in her hand. I’m still trying to process this mess. My toilet would not flush beds was funky. The beds felt like a jail cell mat. IT SMELL HORRIBLE. They moved me from one room to another mess. It was like a block party music loud in the next room. If you thinking about booking this room DONTTTTTTTT keep scrolling

No hot water. Roaches. Dank humid rooms with mysterious brown sticky floors. No cleaning staff. Jobless men vaping outside at all hours of the night and day. Lobby reeking of perfume to cover smells you discover within the rooms. No front desk staff - just barred windows all night and much of the day. This is a trashy apartment complex masquerading as a hotel. Never stay here.

It was all pleasant. I will return

GROSS!

The place sucked. The staff sucked the booking reservation sucked, and I don’t think it’s in a very good location because when I pulled in, I was met with cops driving around the property and in order to go into the office the main entrance there’s two sets of doors and they were both locked and they had to unlock them to let me through the first one and then unlock them to let me through the second one and this was at 3 o’clock in the afternoon. Needless to say I didn’t stay there. I wouldn’t stay there. It’s an extended stay hotel, and from the moment I walked in I smelt smoke or maybe it was pot I don’t know. What I didn’t like is listed above and what I did like is my chance to vent at this place is not worth staying at. I would suggest if you’re a single white lady that you may want to stay in like Las Colinas area or something maybe even go to Grapevine or Colleyville or something else in my opinion and we all have one a little bit of a lot scary and the lady that was working there it was rude

Solid location nothing spectacular but nothing bad. Good central location. Was annoyed though that I was in the forth floor and that elevator never got fixed during my 8 day stay

Dirty hotel with roaches

While the system says it is good for solo travelers, it is not good for solo female travelers. The staff and residents are nice, yet this is more of an extended stay hotel than a regular business hotel. Full kitchen is available yet a nightly cost for pots, pans, plates and silverware. It’s ok and safe if you know what you’re getting and for the price they charge, yet not what I expected or was suggested by the reviews.

Very dirty

Bad