Best Western JFK Airport Hotel

Tiny reception area can get crowded quickly.

Location next to jfk No facilities.. very basic

Not only was the water from the shower head going in ever direction because it was so gross from lack of cleaning, but there were 2 cockroaches found in the bathroom. The beds were comfortable, but since the bathroom was not clean I would have to question the cleanliness of the beds. I'm just glad this was a one night layover or I would have sought another place to sleep! I can't say too much for the staff as we only spoke with the front desk girl who was nice enough. Seriously, I'm not sure why this hotel has not be condemned. I have never stayed anywhere where there were bugs! Lesson learned, don't stay, even for one night, at another Best Western!

I liked the fact that it was close to the airport and that they had their own shuttle. The room I had was too small. The bed occupied 80% or more of the room.

The property was in shape. The room was cleaing over all it look

She quickly observed (read) her Guest and after I was in the room, she brought me two Ice cold waters. PLEASE, THANK HER FOR ME. I almost cried at this kind gesture. The room was spotless. The towels and linens were high quality, soft and fluffy. Easy and efficient Shuttle to JFK . The driver was friendly. I told him that I noticed he took extra care easing our ride with all the construction bumps. Most drivers would not really care, and would just barrell down the road. :) PLEASE Acknowledge him. Thank you Great Guest Services! Nothing! Oh.... maybe sell the little bottles of wine at the desk! Ha ha ha

Booked for closeness to the airport and airport shuttle. Just used for a layover between flights. Comfortable bed and helpful staff. For an actual stay it would be hard to get to other areas in NY. For an airport layover it’s perfect.

Would have liked two chairs instead of only one in room. Did not receive wake-up call as requested for 3:45 a.m.

It's a room. Nothing more. Nothing less. Definitely not worth what I paid for. If it's a bed, a bathroom, a desk and a tv you want...then this is your place. Not a lot of food options to choose from either. Like I said, it's a room.

The morning shuttle service to the airport only! The Night time shuttle service was close. I'm in a wheelchair and had to be pushed in the street on the outer curbside(My flight got in after midnight My drivers license was misplaced approximately 40 minutes,I had to wait for two/three van loads of customers to check in. A customer came downstairs got on his hands and knees found it under the front desk.Then there was a BUG on my outersheet.I have pics

The room met my expectations. Very compact

I reserved a room with jacuzzi tub but was informed it was not available upon check-in.

sketchy hood

Love ld everythibg

The sensors light kept us a wake every time you moved. No extra pillows when were needed. We knew that is Covid-19. But the hotel could put breakfast with a cover plates and one staff handed out the plates.

Inside is nicely decorated, the room was as shown online, the bed and sheets were comfy. The pillows were way to big. The shower was sparkling clean. It’s a fine stop if you just need to wait for your next flight but not a place to stay for vaca Tt ion in my opinion

Clean rooms and updated forniture

very close to the airport with the shuttle service free so far nothing

Good location next to airport . So we wouldn’t have to get up as early if we drove ourselves. Service was good.