Extended Stay America Suites Kansas City South

Close to Nebraska Crossing shops. Would have liked a bigger breakfast selection

Initial price Got charged $50 for 2 dogs, the room only cost $60. The included breakfast was prewrapped muffins

It was full of benefits people swearing smoking drugs drinking Very poor quality

Having some basic dishes in the room would have been better. Also, when a delivery driver like Uber Eats is told to deliver to the room door, having my food sit out front where anyone could grab it or put something in the food was not very accomodating. In addition, they didn't call the room to tell me that the food was delivered. I had to wait for the driver to put that information into the app, so sometimes my food was cold by the time my phone alert sounded.

2). Carpet in the hallway(1st floor) at one area (around room 136, 140) smells urine.

Good size room. Comfortable beds. WiFi OK. Windows opened for fresh air. Enough towels for our stay. Tissues supplied. Noisy fridge. Poor lighting. Room was shabby and knocked about. Sticky, dirty floor. Broken toilet cistern and seat. Lots of noise from very early in the morning, doors banging and noises outside.

First red flag - I reserved and paid in full online, yet upon check-in I was required to use a card for $100 deposit that gets refunded 3-5 days later. Check-in also took an absurd amount of time for no reason. The floors in the room were not cleaned, I used a bath towel and wiped one spot and the towel was black. There was an oily residue all over the floor in the room, we almost fell numerous times. There was a pile of something that was dried and not cleaned on the floor. The freezer made a terrible loud hum, constantly. There was gunk built up on the sink faucet. The smoke detector was covered in soot or nicotine residue. The exhaust fan in the bathroom was rusty, screws were falling out, and it appeared to damage the ceiling as well. More water pressure comes from my garden hose than the shower head. Half of the lights in the room did not work. The exhaust fan over the stove appeared to have NEVER been cleaned before. There was something white sprayed on the mirror and walls in the bathroom. If you want a good nights sleep, you will NOT get it on that bed. The chair to the desk had things spilled all over the cushion. The light switches had gunk built up in them. No cleaning ever gets done, obviously. Disgusting and needs to be shut down.

Beyter breakfast

Very good

No comment

A lot of extended stays are a dump. This one was clean and inviting.

I got to enjoy my stay, slept well, and got some peace and quiet to recharge for work. It was very nice. I wasn't awake for the breakfast but it was offered. One thing that could use an update would be the lack of cups and plates in the room. I asked for some at the front desk but they were all being used. Otherwise, another great stay at ESA.

Passable

Good

Waited for the front desk person for an hour to get checked on and when we did told us we had to have a deposit it didnt say on the site I paid the deposit because if I didnt have the money then I would not get my money back on which I bought the room. They told me the deposit would be back on my card in the morning right a way they lied im outta gas and stuck in the middle of nowhere out of gas I needed that to get home. Im so mad right about this.

Checking in room and the room floors was stained and a roach in tub. It was a lady at frontdesk that work overnight shift was very helpful with refund.

Room had a funky smell. Don’t think the $100 deposit was needed whatsoever because of how run down the place already was.

Bath tube was dirty, one of two lamp wasn't work and damaged. Floor near lift has dirty floor.

Exceptional

Nice stay, I would go back