Marriott's Ko'Olina Beach Club

I booked this resort wanting a few peaceful days in Hawaii, but almost immediately the experience was soured. At check-in I was told there were freebies at the front desk, including a lei. When I went down, the “Aloha Desk” pressured me into attending a 90-MINUTE PRESENTATION without being upfront about what it actually was. The woman simply asked if I had “seen the latest from Marriott” and said I could get lots of money-off vouchers in exchange for attending. I initially agreed, having NO IDEA this was a TIMESHARE PRESENTATION. I only discovered that afterwards and felt she had not been transparent. The vouchers were also virtually useless. The 10% discount excluded alcohol. A restaurant voucher required spending over $100 on food, again excluding alcohol — impossible for me to eat that much! The beach cabana voucher could ONLY be used for the type that blocked the sun, which we didn’t want. I returned every voucher and cancelled the presentation, especially after reading reviews describing 90 minutes of intense hard selling and pressure. On my last day in Hawaii? No thanks! The resort itself was also disappointing. For me, it lacked the spirit of Hawaii and could have been anywhere — Florida, the Caribbean, etc. Very commercial, bland and lacking the character and atmosphere of these beautiful islands. I came for peace and Hawaii — not timeshare sales.

Location was the best but paid extra for ocean view but it was only a peek a view. Not worth the extra money

We are disappointed. It wasn’t what we expected as the advertised.

we enjoyed our stay. The staff was friendly and helpful.

The property is beautiful and very well maintained, with gorgeous ocean views, lush landscaping, great pools, and easy access to the lagoons. It was especially nice for our family—the kids had plenty to enjoy, while we could still slow down and relax. One of our favorite parts was the location. Ko Olina has such a peaceful feel, and watching the Hawaiian sunsets in the evening was unforgettable. The staff throughout the resort were friendly and made us feel welcome. Overall, we made some amazing family memories here. Marriott’s Ko Olina Beach Club gave us that perfect combination of relaxation, beautiful surroundings, and the Aloha spirit. We would definitely stay here again on a future trip to Oʻahu.

the pools are very nice. It would be great to have an adult pool as their were many children (loud at times). The activities are fun and the food it very good.

The place was awesome, but the food was mid at best

Great staff

Staff are responsive and friendly

Had the best time, everyone was so friendly and accommodating.

The sand crabs

Mmmm the shops and company The sand crabs

Nothing about this hotel was positive, we booked this for a relaxing babymoon and this experience nearly ruined the trip. The original room we booked smelled horrible and fishy, maintenance confirmed. and we were downgraded to another room our second night. The second room had constant banging and noises as thepatio door didn't seal properly. Ended up checking out early and

Come here every summer, Kids have a fun time. Bring your sunscreen 😊

Room was very clean and the food was excellent. Staff was extremely friendly and helpful

Beautiful setting! Very clean too. You wouldn’t even have to leave the property. They charged my credit card after the room was paid when booked and tried to collect again at checkout.

The Atmosphere & Grounds I’ll start with the positives: the grounds are immaculate and the rooms are well-appointed. The staff is clearly well-trained in managing large crowds, and for those seeking a high-energy vacation club environment, this may be a dream. The Service Experience However, my experience was deeply disappointing. We booked this stay to break up a long journey from Thailand and New Zealand and to mark our 40th wedding anniversary. After a grueling red-eye flight, we were looking for the resort experience one expects at this price point. Instead, we felt "trapped" in a perpetual sales pitch. When we sought technical assistance with the resort’s app at the welcome desk, we weren't given a solution; instead, we were met with a misleading high-pressure invitation to a timeshare presentation. I would never have booked this location had it been clearly disclosed that the priority here is timeshare sales rather than guest relaxation. Dining & Health Issues The logistical hurdles with the app meant we missed out on reservations for the main restaurant. We turned to the pool grill, where I ordered a BBQ sandwich that arrived dry and burnt. Regrettably, I ate it anyway—an error that cost me the next two days of my trip due to illness. Final Verdict While the property is physically beautiful, the "hotel food" warnings I received were an understatement, and the aggressive sales culture ruined it.

The grounds are immaculate, the buildings the same very impressive. Staff are trained well and friendly. They are managing a lot of people. The little food we have eaten is exactly what others that have been to Hawaii warned us it would be. They have trained the entire place to be a sales pitch for time share, therefore the entire orientation is pushing you that way while you are still jet lagged. They understand their target market very well (what we referred to in business as what to be people. Ones that have enough income to buy it, following the leveraged lifestyle they are used too.). I probably should have spent the extra 4k and stayed next door. I just wanted to rest a couple days before meeting up with our kids and grandkids. The place is really nice just doesn’t reach what I’m used too. Many people no doubt enjoy this resort as a dream destination and it is for most.

We rented a villa and it was exactly what we needed and was everything we hoped! Thank you for the wonderful stay!

Amazing stay!! One of our most memorable vacation. Very clean, great staff, great food, great pool areas and best beach lagoon. Great family stay. Will def be back.