Hawthorn Extended Stay by Wyndham Killeen

Exceptional

Exceptional

All was great Restaurant didn’t open until 10!

Staff was friendly . The problem was that no breakfast available, not able to use the swimming pool , my wife and sister in law was trapped in the elevator, phone wasn't working. The TV was old and outdated.

Had to ask for additional Toilet paper and towels. Pool was not available

Exceptional

I had a great stay at this hotel. Everything was very clean, and you could tell the staff takes pride in keeping the property well maintained. The parking was convenient and there was plenty of space, which made coming and going easy. The room with the kitchen was the best part of my stay it was spacious, well-equipped, and made me feel right at home. I would definitely stay here again and highly recommend this hotel to anyone looking for a clean, comfortable, and convenient place to stay.

Exceptional

Cant wait for the renovationsto get done. This hotel was amazing. Me and my wife enjoyed ourselves. Definitely will be coming back

Staff is super nice and acc

The pool was shut down due to a remodel. 😒 The room was dated and most of the light fixtures did not match neither did some of the furniture. The TV was the smallest most outdated TV I've ever seen in any hotel/motel. The towels were straight up members mark and pillows were mainstays. The staff was friendly and inviting.

I would avoid this place at all cost!!!!!

The carpets were filthy. Rooms were wiped but not real clean. None of the ice machines worked. You had to go all the way to the first floor. Pool is shut down. And restaurant is never open.

I liked it had a kitchen and was close to a lot of stores They don’t tell you the pool doesn’t work till you get there , the room wasn’t all the way clean (bathroom) ac didn’t work , no pool , old tvs

The pillows were very low quality. The swimming pool was closed, the workout equipment was broken. They advertised free breakfast and actually didn't have free breakfast. The staff was friendly and nice.

Pool, closed. Ice machine, out. Laundry room, OOO. Tv in our room, not working at all. Fine, it was a one night stay. My mom’s room had flooring. Doesn’t look like they ever moped it. Ever! We had carpet. Not too bad. Beds were comfy. Big and spacious room. Good for a day, other than that, I don’t know if I would stay there. Staff in registration were so nice!

Room had roaches

Additionally, the telephones and guest laundry were not functioning.

Bad

The whole place needs to be remodeled. The pool is out of service. In our room we had two TVs that were 20 year old box TVs, one had a broken remote the other was just broke. The whole property needs an update.