Best Western Plus Killeen/Fort Hood Hotel & Suites

We stayed at this hotel for one night. It’s close to Fort Hood, was in a safe location, and was well kept and clean. There were a couple minor things like a stain on a chair and some minor repairs needed in the bathroom that kept it from being 5 stars on the clean aspect and maintenance. Overall though, it was great. We spent a few hours at the pool, my recommendation would be to have some umbrellas out there because it was full sun the whole time we were out there. It was close to many restaurants as well. We would definitely stay here again!

100% love the location being so close to restaurants and shopping. Only thing is the street it’s on is dark at night. You’ll pass it up if you’re not paying attention. But the hotel was great. Comfy beds, large bathroom and lots of space overall.

It was a Good stay

We turned our linens in on a monday and never recieved clean linens until that wednesday afternoon we were very displeased with that

I was there from Thursday to Sunday . I had to take the trash out, the room wasn’t cleaned during our stay….I had to go get clean towels everyday….

The room 108 the floors needs to be moped my feet were all dirty. Need a coffer maker in the room. Shampoo bottles you need yo upgrade to bigger bottles.

This was a very descent property. It was located near lots of places to eat.

Everyone was very nice. When we got into our room we noticed after a few hours the refrigerator was not cold. Front desk sent maintenance. He looked at it and said he would be right back with a new one. Within 5-10 min we had a new refrigerator that worked.

Would stay here again

The staff was very friendly and helpful. The breakfast was good. The pool was nice. The rooms are big! I recommend you stay here. This is a budget friendly, great hotel! ☺️

Staff were absolutely amazing. Could not have asked for better staff they get one million stars from us

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Excellent hotel

Spacious room, but understaffed and lacks amenities consistently

The hotel was okay. They gave free breakfast and there was plenty to choose from so that was a good. However, I got sick from the breakfast. When I got home I was throwing up. They did have a pool but the pool had no shade. Didn't have like a roof thing above it or nothing and the full sun made it really hot to get in the pool. There are of course these steps that go down and there's a handrail but the handrail was very loose I slipped going down. The room was big The TV was big size but there wasn't anything to watch. They had one movie channel and for some reason it wasn't working. So I tried casting to the TV with from my phone but it didn't work. I don't know why it just didn't The bathroom was big there wasn't any like I don't know. Usually hotels have shampoo and conditioner that they give you in the bathroom. There wasn't any of that. We only had a small bar of soap for me and my friend. I was going to tell them downstairs but I didn't bother cuz it was only there for one night and me and my friend both decided we can go one night without a shower. We'll just wait till we go home. The pool was not very clean. There were some bugs floating in there and leaves. The staff was friendly. No problems there. Oh but the hallway it smelt like weed third floor everywhere in the hallways. If you've got money to spend, I wouldn't recommend to spend it here. They need to make some changes.

THER WAS A STRONG SMELL OF MOLD IN THE ROOM

Stayed on a Friday & Saturday. No towels (pool or bath), only one worker in the lobby, who seemed overwhelmed. One worker in the morning in charge of breakfast, also overwhelmed. Orange and cranberry juice was out, coffee machines were out. Food was good when stocked (biscuits and gravy, scrambled eggs). Room was great size, air conditioner took a while to cool entire room. Shampoo and body wash bottles are tiny and manly single use. The pool was gross, bugs on surface, and the middle drain cover was detached leaving the drain hole exposed. Ok property, if you just need a large room to sleep and a quick bite for breakfast.

It was fine for a one night stay.

The first room they put me in has mold around the shower, the shower was dirty, and trash still on the floor, moved rooms and mold on the ceiling above the shower, pool towels in the room, and rooms smelled like mildew. Only one member of the staff was truly amazing.

Room was very clean Breakfast was terrible