Hawthorn Extended Stay By Wyndham Kingman

I like the full-size refrigerator with a freezer and also the beds are always so comfortable at this hotel

One would think that free internet would be provided when paying $150 per night. They've set up things so that you pay either $5 or $10 per day for internet if you're not a Wyndham member, and the feature by which one becomes a Wyndham member or logs in as a Wyndham member doesn't work properly. 2) Poor lighting in the rooms The only ceiling light in my room was at the door. There are no ceiling lights over the kitchen, sitting area, or bed. One therefore is in a dimly light room with two bedside lamps and one floor lamp. 3) Phone system is poor and they don't answer phones. On two different stays I needed to inform the staff of a late arrival, and each time I called the hotel 6+ times with no one answering the phone. Finally I called the Wyndham 800 number, their corporate customer service called the hotel, and I was connected with a staff member. The staff member then acted like there must be something wrong with MY phone. The gaslighting is disrespectful and it would be better if they just apologized and explained the reason for not answering. It's a nice hotel, always clean, and has comfortable beds. They just need to make some improvements.

The beds were very comfortable. The room and bathroom were very clean. The pool was great. No soap or body wash in the shower. We were the only ones in the pool while we were there but they ran out of pool towels the 2nd day. We found that odd. And, they didn’t have anywhere to put the pool towels when we were finished so had to take them back to our room.

The room was very clean. The staff was very nice

our kitchen had no light fixtures in it, so it was a little dark and hard to see in there

Very weak internet connection, which there is a fee for it, unless you become a member of the hitel chain

Dining table and utensils, good wifi, breakfast, spacious

Very clean and comfortable No full length mirror and could use better light in the kitchen area

Hair in bathtub and all over the floor in the bathroom. No shampoo or conditioner in the shower. Bed was comfortable. Friendly staff.

great outdoor hot tub and swimming pool.

Best night sleep in a long time. All the comforts of home

The lobby of this place was super swanky and nice, like a casino, which seems the intention. Breakfast was ok. The kitchen in our room was supposed to be fully equipped but was missing whatever I was supposed to cook on and only had one fork but several other utensils. The bathtub had soap scum on it so thick I could scrape it with my fingernail. The tile surround for the tub is black so the soap scum is very obvious. One of the dryers had crusty “mud” inside it from a previous user. BUT none of that is so frustrating as the front desk clerk who shared WAY too much personal information about herself and when I needed additional quarters and washcloths, had to be summoned from the parking lot from where she told me she was “visiting one of their best customers.” I’m sorry! I didn’t know I’d booked a room at a brothel!

Fresh delicious breakfast! Clean room!

Freeway close. Nice room layout Faucet in bathroom oddly angled an water splashed on counter when used

Was very clean, quiet, had a small issue with the air conditioning, but they were quick to respond. Would definitely stay there again if we are back in the area.

Breakfast was disappointing. Very little selection —

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Very quiet and comfortable .. We were unable to get a veterans discount . I even called booking.com and had them send a email to hawthorn about but the manager said she never received it .. or even a medical discount as I’m there because I am having procedures at the regional medical center ..I wish you offered a discount rate on sight

Very clean, staff was very nice & accommodating. Breakfast was good, there was a wide selection foods.

The tub was pretty dirty, the shower head was broken. The fridge was dirty and the burner stove didn’t work a few times