Embassy Suites La Quinta Hotel & Spa

Great staff. Veronica and Carmen were a pleasure. I will be staying here in the future. Clean rooms but more blankets please! lol

The room was clean the property was beautiful and the staff was friendly and helpful but tell me why I spent $175 a night and the air conditioning didn't work very well. I could not set the temperature less than 69 and according to the ac control it never went below 72 degrees. It was 112 it side and it was not even very refreshing to come inside. I can't stand to be hot and sweaty in my sleep I actually pulled the couch bed out and slept on that uncomfortable thing in the living room where the ceiling fan cooled me off. That sucked so bad because the bed in the bed room was very comfortable I would loved to have slept on it

Everything was good, only issue was the AC was very noisy hard to sleep

Excellent property for a family short stay. We'll definitely come back

Clean room and it was a great stay loved it

Super friendly staff, well located with a great breakfast and happy hour.

We stay in a wide variety of hotels, and this was, without question, one of the best. The property was exceptionally clean, fresh, and spacious. The staff were warm, welcoming, and provided excellent service throughout our stay. The complimentary evening happy hour reception was generous and a lovely touch. Our room was exceptional and included a small balcony, which we really enjoyed. Highly recommended! The only area for improvement was the pool and hot tub. Around 10:30 p.m., the hot tub was dominated by one guest who was talking loudly the entire time, making it difficult for others to enjoy. The pool water also appeared somewhat cloudy after a full day of use. It might be helpful to have staff periodically check the pool water in the evening to ensure it remains clean and inviting.

Perfect stay. Restaurant has great food and service. Michelle and Fernand were wonderful. The accommodations are first class and they have happy hour as a nice welcome.

good service

Amazing view with excellent comfort!

I had a highly disappointing stay at this property. Despite checking in after the official 4:00 PM check-in time, our room was absolutely not ready for occupancy.When we went to bed the first night, we discovered that the bedding on both beds was covered in multiple holes. I called the front desk to resolve this, and they sent a security guard to change the linens. Shockingly, the replacement bedding he brought also had a hole in it. When I called the front desk to request compensation for this unacceptable inconvenience, they completely dismissed me, stating that the issue was resolved because the bedding was changed and "all is perfect." It was far from perfect.The issues did not stop there:False Advertising: The room listing explicitly stated a video game console would be included. When I couldn't find it and asked the front desk, they flatly told me that "no such thing" exists at this hotel.Poor Maintenance: The exterior walls right next to the pool area are neglected and visibly falling apart in multiple places.The lack of basic quality control, poor property maintenance, and dismissive customer service ruined our stay. I would not recommend this hotel and will not be returning. I did Not expect this when Booking embassy suites by hilton.

Thank you!!

Everything

The room was really spacious and nice. The breakfast was really good. The location was great. They charge $91 for one pet to stay overnight. When I checked in and let them know that we had a small dog, they didn't say anything about a pet fee. I feel like if you have a pet fee that high, you would definitely want to let the people checking in know.

It was so great and we had a wonderful weekend the staff was awesome! Veronica at the front desk was amazing so friendly and helpful! Thanks Olga for booking us into the top Casita you had we LOVED it!! Taryn and Michelle at the bar and pool service were so nice and really cared about us to have a great time! And I'm not going to forget our awesome maintenance guy Jesus who helped us out during our check in when the computers were down he's a class act all the way around!!!! We will be booking the same Casita next year and will be bringing some friends as well! The restaurants and bars walking distance was a huge plus!! Thanks for a great weekend and awesome memories for me and my wife!! Brian And Traci Guest

Good

We did not end up staying there because of how dirty it room was Bed sheets were dirty and stained

THE LOCATION IS WALKING CLOSE TO OLD TOWN LA QUINTA THAT HAS MANY RESTAURANTS THAT SHOULD SATISFY ANY CRAVINGS. THERE IS NOTHING THAT WE DIDN'T LIKE

Took a bit to get the room cooled down and the shower head screamed until we got it adjusted just right every time we took a shower. Bed was a bit uncomfortable and it took us awhile to get comfortable and fall asleep Otherwise a super nice hotel

The AC system was extremely loud.