Homewood Suites by Hilton Laredo at Mall del Norte

Buena ubicación y limpio

Room and property well maintained, staff was friendly and helpful, but several ice makers were out of service.

Saw them in the kitchenettes, restrooms, and on the sofa

Fue muy desagradable la estancia, ya que la habitación existían cucarachas, el sanitario en malas condiciones, el desayuno buffet, nada bueno se pagó mucho para lo que recibimos lástima de la cadena de Hotel

Elevator not working, pool closed, AC stopped working at 8PM, batheroom sink and shower were a trickle.

The hallways could use better lighting, and the elevator feels dated—I assume it may be updated soon. On a positive note, the breakfast was excellent. The location is great, just across the mall, and has enough parking space.

I found to be old without proper mantaince. The elevator was deteriorated and the ice machine made too much noise in the hallways

Clean room

Friendly staff. Check in was quick. We enjoyed our stay

Hotel looks very outdated.

El desayuno de muy mala calidad, terrible en verdad y pésima actitud de la persona a cargo. No regresaríamos, muy sucio hotel

Room waa spotless

Good

It was ok. The staff was very friendly.

Totally unacceptable, no customer service what so ever

Thanks

1st time here, everything was clean and relaxing. Location was great! Staff is super friendly and breakfast has a lot of yummy and healthy options. We will be back again.