Comfort Suites University Las Cruces

Room was clean, staff was nice, no problem with parking, but left before breakfast was served. I couldn't seem to figure out how to get the Menu or Guide to work on the TV, so I just scrolled until I found the World Cup Game

Staff very helpful and customer service

Location was right across from NMSU. Easy to get around town.

Breakfast was fresh and tasty, dining area very clean and well stocked and organized. Will stay again, as we now have a student at NMSU to visit!

Nice staff but very old facility. Some rough fellow overnighters. Nothing close by to eat. Breakfast was not worth risk. Coffee machine and had one sip and tossed. Outside looks nice

Room wasn't cleaned very well, had to ask for utensils and coffee cups. The lady had to go ask for some from the hotel next door. Sheets and blankets had holes in them and the cable went in out all day

Owner nor management gave any thought of to inform multiple customers that they were rebooked/relocated to a completely different hotel (operated by the same owner). This is not something you have a front desk employee notify customers about the night they attempt to check in; on top of being relocated to a subpar, much smaller, less amenities, outdated, and inoperable room. All this with the guise of attempting to make it seem like I (the paying customer) was getting a deal by having only $40 taken off per night....SERIOUSLY?! This is not only poor business, it's terrible management. You have lost a customer who frequents Comfort Suites consistently throughout the year; never again at this location. I honestly have nothing positive to say about my experience at this location based on poor ownership.

The room Staff weren't very friendly.

Everything was good The pool was not open the only down side

It could have been a lot less noisy as a generator ran throughout the night.

The layout of the bathroom was also a bit inconvenient—it was difficult to get in and out of the shower when someone was using the mirror area. Additionally, the hallway had a bag of trash at the end, which may have been left by a guest, but it looked like something staff may have overlooked. On a positive note, the parking area was جيد lit and felt safe. However, it would have been helpful if there were a sidewalk near the rock island area, so guests wouldn’t have to walk all the way around with luggage. This hotel has a lot of potential, but it would benefit from more attention to upkeep and maintenance. Would we stay here again? Maybe—but we would likely consider other options as well.

I made a mistake in booking and the staff were extremely helpful making additional accommodations.

Location was fantastic for visiting NMSU. Staff and breakfast were exceptional. One of the better breakfast buffets I have had and the staff that kept the buffet stocked and clean is what put it over the top. Front desk staff was friendly and helpful. The hotel itself is mid. The pool and workout rooms are tiny. The beds were comfortable but the pull-out couch was pretty bad...mattress was really thin and very stained. The room felt 95% clean, there were small details that made me question the cleanliness (like stepping on something sharp in the carpet). I would say it was slightly overpriced but this is my first trip to Las Cruces so I'm not sure what I should have expected for what I paid. I will probably try a different hotel next trip but not saying I would never stay here again.

Clean room, nice staff

Great hotel and great staff! Very clean and spacious rooms. Plenty of parking ! Breakfast was your usual items but all of it was fresh and tasty!

The staff was very accommodating and provided us with a first floor room. The breakfast was simple, but there were hot options (scrambled eggs, hash brown patty, waffles, biscuits and gravy as well as cereal, packaged oatmeal, toast, pastries, and fresh fruit). The only mirror in the room was the bathroom vanity one.

Everything was good, maybe more breakfast options. I highly recommend

Top notch front desk and breakfast bar staff. Friendly, welcoming & helpful. Breakfast was good. Good biscuits! The floor in my bathroom became super slippery if there was any water on the floor. Even a few drops from washing your face or hands turned it into a skating rink. Would it be possible to get a non-dairy milk for the breakfast bar, for the cereal or coffee? I appreciated that the hotel offers whole & 2% but a non-dairy option would help guests who can’t tolerate dairy or are vegetarian/vegan.

Great place to stay and the staff was wonderful!

Ease of checking in, my routine continuing while traveling, having coffee and breakfast available. Quiet rooms with Blackout blinds. ; ) Genuine staff!