Hampton Inn & Suites Houston/League City

Clean

Staff was incredibly supportive, very friendly

I had to wait a while to check in because the clerk was not at the front desk and there were two other people ahead of me. Once checked in, the hotel and room were nice and clean. Breakfast was adequate but the food temperature was not very hot.

Hampton is a clean and friendly property. If I had one suggestion it would be that there isn’t enough light in the room. There are only two shaded lamps, and no overhead. One is on the desk and one on the nightstand. We bought another reading lamp at target (we were there for a week) in order to read and put together a puzzle on the desk.

Check in was easy but did not recognize me as Hilton Honor member. When I mentioned that I was, I did not receive the welcome complimentary water bottles which other Hamptons practice or the welcome message on the TV screen in the room. Staff was friendly and professional. Room was clean and comfortable. Bathroom had plenty of clean towels, soap & other extras. The breakfast was standard waffle bar, cold & hot food, juice & coffee. The property is located in a very busy section of League City and very close to UTMB Medical facilities (within walking distance). A wide variety of restaurants and shopping is nearby & convenient.

We loved this hotel!! We stayed for 2 days. The hotel itself was very clean! The staff were very helpful and were very friendly. The breakfast was delicious and the pool was clean and refreshing!! The room was very clean and lovely looking. 5/5

Very impressed with the well maintained hotel, super clean.

Room not enough towels for three guest, requested for some did not receive them. Had to pick up a desk. Trash was not taken out. Ice bucket full of water from previous guest usage.

My sheets had long black hair on them we needed more towels they only had pool towels no face towels the air conditioner was going off and on around about 3 am I think it was on a timer .

Great hotel. No issues. Great breakfast.

The staff was welcoming and the hotel was very clean and comfortable!

We will be back!!!

Is it the Ritz Carlton? No, but everything was clean, friendly staff, and continental breakfast was great. Perfect spot to stay the night before we left for our cruise in Galveston.

Horrible breakfast, out dated room, in desperate need of upgraded furniture. Poorly done update of fixtures.

Everything went smoothly.

The larger than life ducks that walk the property are a turn off. They were in the driveway in front of hotel. The breakfast wasn’t all that good. Also, the cook was rather rude when my granddaughter left the cover open on the bacon. She had the nerve to tell me.. I’m sorry but isn’t that your job to close the cover to the bacon. She also was soliciting for tips… Front desk staff was discussing a guest who had a bad experience and I could hear them from the dining area. That discussion was inappropriate within ear range of other guests. I won’t stay there again..

Very nice and polite desk worker!

We stayed here in a suite before leaving for a cruise. The property was fairly clean, our room was spacious, but we asked for a rollaway bed which was delivered before arrival. To say the rollaway bed was awful is an understatement. We have a 17 yr old girl and 15 yr old boy and them sleeping together would be strange and uncomfortable for them which is why we asked for the rollaway. First, the mattress had a huge stain which was completely unacceptable, and all you could feel was springs, there was no cushion at all leaving it unusable. We asked for 2 extra blankets for my kids since they sleep cold, but they told us they were out of blankets, how does an hotel run out of blankets??? Also, they never delivered a pillow for the rollaway. Due to that being unusable our 17 year old daughter had to sleep between my husband and I on the king bed. It made for a very very long night. We are very loyal to Hamptons, but If you are considering staying here, think twice if you think a rollaway would help your sleeping situation and bring extra blankets because you won’t get those either.

Great location to the outlets and carnival cruise terminal. Awesome staff. Breakfast was amazing. Overall satisfaction.

We enjoyed all in here.