Econo Lodge Lexington Southeast

Room service stole my neckless sitting on table

Well room service stole my neckless.

Room service stole my neckless

Made a reservation to pay with cash and card upon arrival. After my 9hr drive I arrived to locked doors at 330am on the first night of reservation. I booked this day knowing I’d only have the room for a few hours of sleep. Staff sounded like they were sleeping when I had called and was rude when telling me they gave my room away and turned me away and was acting like I never made a reservation. I then had to wait from 330am until 2pm in my car for a different hotel room to check into.

What was clean?His staff was definitely nice.The parking was saying you could park anywhere and be comedy.Air conditioning heating. Breakfast could have been real.It was just a bragging breakfast.Gotta go out to eat but the rest of it was okay

For what I paid I expected more. The breakfast bar was a disappointment

Clean rooms cheap rates

The rooms was very clean and the staff was very helpful

The beds were comfortable and clean I didnt like that the first room smelled kinda bad but they were nice and did move us to a different one right away. For the overall price it wasn't a bad stay

Customer service and breakfast Always booked!

Smoking rooms No coffee or coffee pot in the room. No hair dryer. Not much for the continental breakfast

Price It is an older property that is getting a bit run down.

Great location

Totally fine if you’re in a super budget but there are definitely better places around

This was a very run down establishment. I do not recall any option where I chose a smoking room, as I would not do that. Regardless, the room smelled terrible. All of my clothes still smells and it will take multiple washes to get the scent out. The sheets and curtains had holes from cigarettes. The bathroom was underwhelming. Updates need to be done. This was worth $10 at best.

Decent rooms for the price The staff Barbara at the front desk it very rude and shouldn’t have a job there if she can’t deal with the public in a respectful manner even for a simple task as just asking a question about checking in I was told wasn’t her problem and that she didn’t care what I had when I offered to give her my confirmation number or send her the receipt she said she didn’t care what I had until I arrived on the property and paid which I already had and then once booking called and tried to confirm the same thing she was also rude to them and then still wasn’t willing to work with us when we first got to the property

It was easy to find our way around from here, beds were comfy enough and good wifi! The showers had terrible water pressure, like so bad! There was a bad smell to the room! No elevator so we had to get all our bags and cot etc up the stairs and back down when we left! The mirror in the bedroom was smashed! Very outdated, could actually be really like with some paint, airing out and cleaning!

Between it being generally dirty to the toilet nearly falling over when sitting on it. There was many issues with the room. I understand it was just 100 bucks for a night but still, that's insane.

Our TV never worked and the front desk lady didn’t care. She said she never heard of that and couldn’t help us

Staff were friendly, check in was super easy. Beds were clean and comfortable. The room was very worn, walls were off colored , mold on lamp shades. Bathroom door was falling apart. Shower was stained. TV had lines through it when turned on.