OYO Hotel Liberal, Kansas

Clean room, friendly staff, easy parking, minimal amenities

Sheet is Very dirty ，the front desk want extra charge tax fees ，but I already paid for online ，

Outdated but nice stay

Air-conditioning is loud and noisy at the middle of the night. Other than that, it was okay.

Staff was very rude . When asked not to enter our rooms . They still came in and turned off air conditioner. Also was disrespectful of tge safety of our service pet. When we would go outside they would watch with binoculars. Never in my life. We checked out early due to all this and they did not return for the nights paid in advance that we did not stay nor did they return our ( cash ) deposit.

Great Stay! Rooms are very clean. Special thanks to Jim, the front desk staff for the excellent customer service.

It was clean, but run down. Price was affordable and you can have your dog there. Not many guests there. Indian lady was okay. I asked for a receipt and she looked at me like she didn't understand what I wanted. Ended up saying never mind. If its cheap you want that's what you will get. There is a fridge and a microwave in it. Air conditioner worked well.

Place is well used with no updates to anything. It stunk in the room and all interior is discustingly grim , old and dirty. Place looks good from the outside, but fails miserably on the inside. Towels in the bathroom are more like rags and no soap provided for the sink. It is a dump.

The shower had a broken Crack pipe in it.

Easy check in and nice staff

Nothing, because we never even got to check in. And I still want my money back. We had to sleep in our car all weekend. Everything cause I never checked in. The got wouldn't let us check in.

Not clean , noisy

We had to check out over safety & cleanliness. Also no kitchen to cook for long term stays. Can’t sleep during the day to load when working nights. Do not book more then a week of tine or they will keep / steal your money. They argue in a Duffy language then come out to help you like you could not hear the yelling. After booking hundreds of hotels over the years this one is the worse .

I found dates and charges for the hotel, but they claimed I had never stayed there before-said they looked through there system. Expedia needs to make it clear this hotel charges an additional cash deposit upon arrival. At other hotels, they may ask for a credit card and put a hold on the card, but release it when you leave. Not here, they want to charge the credit, then charge a non-refundable fee for using a card as a deposit.

Very small room for 2 people. If someone wants a cheap place to stay this place will do.

They require a $50.00 security deposit which I didn’t quite understand. When I returned my door key card when I left and before they inspected the room, I got my deposit credited to my account. Apparently, requiring the deposit was insurance so they got the key card back.

I didn’t like anything about this property. The customer service was horrible, the room had leaks, a horrible smell. They didn’t change our bedding the whole time that we were there. I hate everything about this property. The customer service was horrible, the room had leaks, a horrible smell. They didn’t change our bedding the whole time that we were there. They didn’t want to give us new towels. My cycle was on, and I got a little blood on the towels and he charged us, and by punishing us he didn’t give us any towels more and charged us 40. The WiFi didn’t reach the room. Every time we left we had to unplug the microwave, turn the tv off, cut the heat off in the freezing weather. It was noticeable pipes in the bathroom, and they leaked from time to time. It would have been a little better if the customer service was better, but that made it worst. It also was a roach in the room on the 3rd day.

The following I have never encountered: They demand a $50.00 deposit. If you pay by credit card, they charge you 3.5%. (Paid $52.00 and got credited $50.00 upon departure.)

Good firm bed. Friendly staff. Traffic noise.

The managers need to be fired immediately I was refused access to the room I paid for I was yelled at and treated horribly I am reporting the hotel to the better business beareu. I had to call the company that owns the motel 6 times to get a refund!