La Quinta Inn & Suites by Wyndham Longview North

It had the cheapest price for hotels in the area. They had availability. It was outdated. Some areas in the room needed some improvements. Specifically, the shower. The bed was not comfortable.

They were short staffed, needs pest control - I had large ants all over my bathroom.

We had to change rooms after we found used towels hanging on the back of the door and clipped toenails on the carpet beside the bed. NOT a cleaned room. Elevator floor was not cleaned. Hallway was never vacuumed during our three day stay, debris on the carpet.

Location Manager Rooms weren’t very clean

Room size was great! Couch was nice. Had everything we needed. Cleaning staff on the 26th checking in was very good and very nice. Loved the location! Everything was close for shopping and eating out. Nice eating and front lobby seating. Overall a good place to stay. Bed is way too tall, especially for a handicapped room. The room is very dark. Dark paint, low lighting. Breakfast was ok but not as good as other comparable hotels and no attendant to help. The front desk on the 27th checking out could have been friendlier. Trash outside by the back door all the time was full and spilling over. Key card reader at back door was broke and hanging down. Quite a bid of noise at night from equipment outside the window. PLEASE do not use Lysol to clean with!! People can be allergic to it. There are better, safer and not so terrible smelling products for germs and cleaning available. PLEASE do not put nice scents in the room!! Whatever it was made me sick. A mirror over the table with better lighting would make another place to get ready besides the bathroom so more than one person can fix hair and makeup. I don't think 2 carts for a hotel this size is enough.

I can not tell you how many times my family and I have stayed at this hotel, when Miranda was the manager now that she’s gone this place is terrible! We will never be back. The staff was rude we wanted to check in at 1:00 which I get it’s early the girl said it was be $98.00 mine you if can check in at 2:00 for free. We waited no big deal but really 98.00 😳our room had no soap. I could keep on but I won’t. I’m not sure what happened to Miranda but they need to bring her back!

We were placed on the 3rd floor and it was extremely scorching hot up there.The carpet was filthy and there was hair in the bathtub.... The fire alarm beeped from somewhere all night long. Everything. We arrived 16:00 after driving and did everything online.So when we got there , it would not be hard even preregistered and paid for the pets. She decided to change our room when we got there.Then after we got our keys and unpacked the room door would not work , and they had to change us to the third floor. It took forever.

Exceptional

Staff was friendly Bed bugs in daughter's room, bed was hard, breakfast nothing to brag about, pool was closed!

The breakfast was sub par. The toilet wouldn’t flush till I jiggled it and the interior was very worn.

First off if you have a dog or cat do not come here; and if you are paying with cash don’t go here. The check in lady had a bad attitude and then when i told her what breed of dog i have she denied my animal but that might be me tripping over something small like that. They require a $100 card deposit and a $250 cash deposit on top of your room fee. The check out lady at the front desk made the whole stay worth it (yes there is 2 different women for the job) i didn’t get names but the second lady was so much better and understanding. I had set my mind on the fact i was gonna have to yell to get my deposit back but she made it very easy and was very nice and polite. The second lady deserves a raise and recognition for her character. overall the room wasn’t much, half the things were scratched and the breakfast was decent. 5/10

Yes the bed had been laid in when I walked in the room and the tv didn’t work so I immediately called the front desk for the front desk to come look and they didn’t offer me any discounts or to change rooms

Exceptional

The location was good The place was dirty. It looked like the sheets hadn’t been changed . Found dirty socks in the room a crockpot lid with I don’t know what on it . The shower was dirty the shower floor was black ! The glass was so foggy you couldn’t even see inside . The sheets had stains in it and the entry /bathroom floor was not cleaned you can see the boot marks all over .

Convenient

Bad

Got what I paid for. Satisfied.

Key card machine broken, so room keys couldn’t be made. Had to be escorted by staff back to room any time we left. Pool was also closed but was not noted prior to booking nor were we told upon check-in. Manager was nice and the room was fine, but we wouldn’t stay here again due to the issues noted.

Disappointing

Staff was nice and accommodating.