Marriott Macon City Center

Fresh breakfast with accommodating staff

Only 1 of the 3 elevators was operating = pain in the butt. The thermostat in our room was set to 50 degrees. The room temperature reading on the thermostat indicated 67 degrees. Clearly, the temperature was in the middle 70s.

The customer service was exceptional.

TV signal was out for two of the days I was there. And maybe linked in, it was difficult to log in and stay connected to the internet/wifi. I would get logged in and it would kick me off multiple times. I heard another guest voicing the same concerns at the desk, and the clerk offered to put points on their account for the inconvenience. Doesn't really help with not being able to use internet.

Close to the metroplex

Next thing was in the ladies restroom in the lobby. Apparently someone had an accident and left residual "poop" on the floor. Looks like it had been there for awhile. My room was clean and comfortable and my only complaint was the room phone didn't work. I was trying to reach my friend down the hall, so I walked down there and turns out hers didn't work either. Im guessing that they assume everyone has a cellphone.

The electricity went out and was out for several hours, most hotels have generators. It was so hot. The pillows were the size of throw pillows and very hard.

There was a variety of items to choose from. The staff was very professional and accommodating after we experienced a 2 hour power outage. They took care of breakfast for both days. Thank You Angeles It was very clean and the cleaning staff was professional and smiled each time they saw me and my niece coming or going. They also honored us by not disturbing us during our stay.

Beds were horribly firm, which resulted in a bad nights sleep. Pillows (half size) felt like rocks. General room maintenance was poor. Bathroom door was deteriorating. Curtains shredded. Expected more for the 200+ price range we paid

Very Nice Staff, clean room, nice peaceful stay.

The Breakfast was amazing! Excellent service The smell of sewers throughout the facility

We stayed at this hotel because they had a "heated pool" turns out when we got there the water was ice cool.

No heated pool for my granddaughter. No jacuzzi at all like the website showes. These was the very reason I booked this hotel. Very disappointed!

Prefect location not to close to downtown but not far. Construction in the area though.

It was awful period

Quality $16.99 for breakfast bar

It was cheap It was so hot and the sheets wouldnt stay on the bed. So uncomfortable and loud.

On par with other Marriott Hotels. The staff was very friendly and helpful. The neighborhood was not inviting, so we stayed and ate at the Hotel.

Nothing The staff wasn't friendly at all. There was no notification that the pool was closed. The pillows were not comfortable at all. They were oddly shipped amd small. I wouldn't stay there again.

The room was clean and comfortable. The staff was friendly and very accommodating.