Quality Inn Near Lake Marble Falls

The toilet seat was broke, floors dirty, tile coming up from the floor, no towels or soap left in the room. The desk person was nice and did get us some towels and soap. The ad said near the lake and no where near the lake. You can’t even see the lake from there. Just a bad experience. I will not stay there again.

It was a construction zone

2nd time we’ve stayed here for an overnight. Kind and welcoming staff. Hot breakfast was great with lots of choices.

The staff were very friendly and accommodating. The parking was right there on site.

It was great. Staff was great. Pool was clean. Breakfast was good.

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Not very clean. Hair on bathroom floor. Dirty spots on floor throughout . The bathtub barely drained. a/c worked great and the bed and linens were very upscale.

Easy check process and amenities were great

Shower only and the water pressure was not good at all.

The staff was friendly, even when I arrived late at night. The property appeared to have been more recently renovated and was nice and clean. There wasn't a floor towel for the bathroom and there was no body wash, but I was on a short overnight trip so I improvised as sleep was more important. I'm sure if I had asked, the staff would have helped. There was ample parking and breakfast was good. Definitely worth the stay to not pay resort prices!

The room was disgusting. There was dried puke in the wall. Hair on bed and shower walls. There were deep grooves cut out of the flooring.

Breakfast was very delicious; Laura was very helpful and friendly when my wife and I were in need of items in the dining area.

friendly staff small toilets, outdated and not very cold ac, bathtub needs anti-slip tape

Great location

Workers were very prompt in restocking breakfast food.

This was a previous brand hotel that had been purchased by Choice Hotels and while it appears they tried to upgrade the property, it was still quite poor.

It was a good place to stay for the price.

Great location; great staff. Good breakfast options

During the reservation, we requested handicap accessible with 2 queen beds. When we arrived, Joseph, a Manager at the property, was distracted and seemed in a hurry to get us out of the lobby. We asked about the accessibility of the room. He stated that the only handicap accessible room was a king room and was booked well in advance. I asked if another hotel could accommodate us better. Joseph denied that any other motel was available. We checked in and went to the room. When we got there, it was not accessible at all. The commode was very low and difficult to manage as well as the room was filthy. The sheets were dirty and there were stains on the curtains, chair, lamp and shade. There was dirt and grime in all crevices in the bathroom and the towels in there were dusty. We called back up to the front desk to see if there was another room we could move to. Joseph stated that he could not move us due to being full. We decided to go to bed because it was late. The next day, we went to the front desk to request the room be cleaned to Joseph. Jeff, the other manager, was around the front desk as well. Joseph agreed to clean the room and again denied that another motel could accommodate us. He stated that the room would be done by 3. We came back to the room at 4:30. The room was still the way we left it. I went to the front desk. The lady working was very nice and apologetic. She messaged her manager, Jeff, and he told her it wouldn't be cleaned until the next day.

Easy check in and clean lobby and room.