Comfort Inn & Suites Airport - American Way

Breakfast was very bad. It wasn't worth eating. No juices at all. Cereal was stale or old. Hallways on 3 floor smelled really bad and many stains on carpet. Poor upkeep overall. The hot water was limited for showers. Would not stay there again.

The first room we had the air conditioner was stuck. Changed rooms. Neither room had a coffee pot, and the coffee pot downstairs is only available at breakfast. Both rooms were extremely moist. The bathrooms have no exhaust fan, and the rooms can't get rid of all the moisture. Everything became damp. All clothes, blankets, towels were damp. The hair dryer was disgustingly filthy. It appears no one wipes it down. I woke up with a headache every morning. Not a good feeling. On check in, the attendant was nice and helpful, but there was no solution to the pool, ice machines, etc. Staff was nice but property needs repairs and a good dehumidifying and cleaning. I will not stay at another comfort inn unless it is less than 1 year old.

Bugs and Ants everywhere, I was bitten several times, no shuttle to the airport as listed, and pool was closed.

Got ready for the pool. Opened a door to what I thought was the pool. Looked like a storage room and covers/ tarps on the ground. Turns out that was the pool. Was told the poolis closed. Front desk claimed a pipe burst a few days prior. I call BS. With the amount of stuff in that room, it looks like they purposely closed the pool down. The next morning, there was a lock and chain on that door. Rented 2 rooms. One room had a slanted floor. Only noticed it when I walked toward the headboard on the window side of the bed. In the same room with the slanted floor, were ants on the walls and in the bed. Killed a few ants. Got a new room for that night. Luckily, the new room was ant free.

We reserved a room with king bed and a sofa bed. But they give us a regular two bed room. It was also an accessible room, which we did not ask for.

This place is a dump. WE FOUND A BULLET IN THE PARKING LOT, the facilities are totally run down and they allow the homeless to use the facilities. The hotel seems to have started some kind construction that has not been continues. Pool closed. Breakfast food has been reheated several times. We are in the process of reaching out to authorities to have the place inspected. Front desk guy very understanding but management is totally unresponsive. ****AVOID, AVOID, AVOID!!***

Great location. Nice quiet room. The bed are comfortable. Close to the interstate. Pool was closed for storage while remodeling the rooms on one end. We will be back to stay again.

was not working . 

Exceptional

Toilet leaked tub water pressure was terrible. I asked and booked a king size room and got two queens. This needs help.

Our stay was very enjoyable and we look forward to staying there next time we’re in the area

Superb

Not like the pictures, very outdated, dirty, bathroom floor had pee stains in it, could tell it hadn’t been mopped in a while.

Good

The desk clerk was slothful but the worst was the smell once the elevator doors opened. Musky? Yes. Moldy? Yes. Sour? Yes and yes there was unidentified debris and dark stains on the floor. After exiting the elevator the odors intensified and I regretted my choice to choose Choice. I opened my hotel door and was met by another indistinct smell like the room was dusty and dank. Not one but 2 garbage cans were left in the foyer blocking the bathroom door and entry to the rest of the room. The white coverlet on the bed had 2 gray stains. I had traveled 600 miles and was too exhausted to stay upright. I took 2 towels to lay atop on the bed and 2towels to cover my body and tried to rest. There’s more but needless to say, I will not make that choice again

Good

Room was dirty, smelled moldy, and was very damp feeling. Pool was closed. Not in a desirable area of city.

Everything was great

This is one of the best places to stay in Memphis the staff and Management here are great. The property is well maintained and we felt very safe here in Memphis and Thats a great feeling to be able to have when your here in Memphis. The property and the staff here are top Notch I stay here everytime when I am here in Memphis!!! I have been here for the last three days and I almost forgot to mention and this is something that got my attention off the Jump the real Breakfast man this aint no toast and coffee……. Of course they have that and much more scrambled eggs waffles Heck this place has a better selection than IHOP lol You can’t go wrong here so dont just take my word for it check it out i could find anything here to help complain about……very Rarely I give a review because Momma use to say if you ain’t got nothing good to say then dont say it. But to my surprise in Memphis Tn this establishment was great

I WILL NOT be staying there again.