Extended Stay America Suites - Nashua - Merrimack

The Freezer in the room didn't not freeze anything. I put in an ice cube tray on the day I arrived, and it never froze. The bed was hard as a rock and I woke up with back pain every day.

I always send the room smelled. The shower enclosure was moldy,

Cet hôtel ne devrait pas être offert par Expédia, c'est une disgrâce pour votre compagnie. Hébergement sale partout principalement salle de bain, plancher et lit. Nous n'avons jamais vu une telle malpropreté...

As soon as I walked in the door of my hotel room I could see it was not that clean. In the bathroom there was a used rapper of a bar of soap on top of the shower which tells me the shower was not cleaned. One of the first things I saw when I walked in was a radial chair that had been scraped against the wall which I immediately documented as I did not want to get charged for something I did not do. The chair looks like it should have been in a dump and it scratched the wall all up making the decor look horrible. This was one of the worst hotel rooms I have ever been in my life and I have been 200s and hundreds of hotel rooms as I travel across the United States for work. The room was absolutely horrible the decor was horrible and it was not cleaned properly. I would never ever ever stay here again even if it was my last option as I would rather stay in my vehicle.

The location. The room is OLD and dirty. Ripped wallpaper, dirty furniture, dirty walls. The room did not smell fresh or clean. There was no ice machine -- but you could "make your own ice" using the trays in the freezer. Well, not immediately upon arrival. Ice takes time to freeze. I had ice in time for the morning coffee... Lots of stoned and/or homeless people seemed to be living at this location. It was a bit unnerving.

Very good place clean covers the basics.

People bickering and an alarm that went off in the middle of the night!

It was a restful stay.

Clean room, friendly staff. WiFi was up and down all the time. Staff couldn’t do anything about it. Many pot smokers in the building as well. Smoking area outside the back door needs to be away from where nonsmoking people enter.

The breakfast was a granola bar and tea/coffee. Then I saw lots of breakfast boxes in the hall as I was leaving. (Delivery of cereal etc...). The chair in the room was breaking off pieces of material so I did not sit in it.

The chair in my room - it was a leather arm chair but the leather, or pleather if that is what it was, was peeling. I could not believe it was in a guest room! Also, I could not get the ac to get any cooler. I live in Nashua and our AC gave out, so I needed somewhere cooler to sleep. This was marginally cooler than my place, but it could have been a whole lot cooler.

À notre arrivée, mes deux enfants et moi avons dû changer de chambre à trois reprises. Les deux premières chambres qui nous ont été attribuées présentaient des draps sales ainsi qu’une forte odeur désagréable. Après plusieurs allers-retours à la réception, nous avons finalement obtenu une troisième chambre, où j’ai malgré tout dû changer moi-même les draps d’un des lits. Cette situation nous a fait perdre près d’une heure et nous a fait arriver en retard à une activité prévue avec nos amis. Les problèmes ne se sont pas arrêtés là. À notre retour à la chambre, la télévision ne fonctionnait pas, nous empêchant de regarder la fin du match de hockey que nous attendions. Le Wi-Fi ne fonctionnait pas non plus. Ce qui est le plus décevant dans cette expérience, ce n’est pas seulement l’accumulation des problèmes, mais la façon dont ils ont été gérés. Deux employés de la réception ont reconnu les inconvénients subis et l’un d’eux a même pris la peine de les consigner par écrit. On m’a également laissé entendre qu’une compensation ou un remboursement serait envisagé. Malgré la reconnaissance des faits par le personnel, la direction a refusé tout remboursement ou geste commercial. Lorsque des problèmes surviennent, les clients s’attendent à ce qu’ils soient pris en charge avec sérieux et professionnalisme. Dans ce cas-ci, nous avons payé pour un service qui n’a pas été livré.

I’m not really like because it’s been so dirty It’s not clean he had a cockroach in the kitchen

The interior has seen better days! The floor felt dirty and the chair has cracked and worn upholstery. I didn’t want to sit on it. The seemed also to be dirt in the water. Another guest warned me to let it run before using. I actually thought I had made reservations for a different extended stay hotel that I had stayed previously several years ago. I won’t stay there again. It was not in a convenient location at all.

Poor quality hotel. Well worn and grungy. Staff was the good part. Very helpful and nice.

They claim they provide breakfast but that was misleading. They provided coffee and nutrigrain bars or packaged muffins. You can hardly call that breakfast.

Staff at this place are the rudest. Wouldn't even let me check. The reason. Because my. Girlfriend didn't have an ID. The room was reserved in my name. So the weather on this day was 95 degrees. We had to walk two miles to a new place to stay. Pieces of trash

Breakfast was almost nothing I didn’t like any of it

There was no maid service because their policy was no service until you were there for 2 weeks!! When we left we had to throw out our trash. COULDN'T THE MAID DO THAT AS A PART OF THE ROOM CLEANING ONCE WE CHECKED OUT??

Everything