Quality Inn Merrimack - Nashua

My elderly parents + I booked two rooms at this hotel for a 21-night stay. At the time of booking, I specifically requested an accessible room for my father, who requires a walk-in shower, along with a second room nearby. We came in with reasonable expectations for a long-term stay + were willing to be flexible — but several aspects of our experience made that very difficult. At check-in, we were told — for the first time, with no prior warning — that hotel policy required us to change rooms every 6-7 days, packing up all our belongings each time. No explanation was ever given. With two elderly guests in tow, we had no real choice but to comply. This should have been disclosed before we booked. We did not need or want daily housekeeping for two rooms held over three weeks. That request was not respected. On multiple occasions, when we opened the door just to exchange towels, housekeepers pushed past my mother + let themselves into the room uninvited. For all 21 days, there was essentially no water pressure — at one point I could not rinse shampoo out of my hair. When I asked about taking a bath instead, I learned the tub had no drain stopper, + was told guests were not permitted to take baths at all, only showers. In hindsight, given what happened on our second-to-last night, I suspect the water pressure issue was a symptom of a much larger plumbing problem the hotel already knew about. (continued review available - space limit)

It was great but in the middle of the night a pipe burst and we had to evacuate.

I booked the Quality Inn in Merrimack for two rooms, two nights on 8/7 and 8/8. Rooms were clean, bathrooms were good, but ... on the second night of our stay, a water pipe broke and collapsed some of the ceiling on floor 1. Fire and police responded. Water was shut off to the building and the hotel kicked all of the guests out at about 10 p.m. The hotel did not make arrangements to rebook folks at another hotel. Instead, they had the cops tell us where other hotels were in the area. I asked for a full refund for both nights since the water leak threw off weekend plans and we were scrambling to find places to sleep (including sending two from our party to a local relative’s house). The Quality Inn would only give one night’s refund. Completely unprofessional. Most other mainstream hotels (and airlines) would rebook you if they canceled a night or flight. It’s hard to imagine the Quality Inn or Choice Hotels brands wanting to be associated with this type of local ownership.

It was great for the couple hours that I had there, but then there was a water pipe burst, and the whole hotel got shut down and evacuated. I know that was probably out of their control but it made my night very difficult and sleepless to find a place to stay when I had work early the next morning. If that were not to happen, it would have been great. I do hope that I’ll get some kind of compensation tho

I don’t know if a pipe burst or something happened in someone room. But we was forced to evacuate the hotel and find another hotel. I couldn’t find the front desk clerk so I can get a refund.

Dry clean . Nice folks at front desk.

Dans l'ensemble très bien!

Room recently renovated and quiet. Staff very friendly and helpful. Breakfast perfect to start the morning. Nice all around and priced right

It's on Industrial 3 north of Nashua so there aren't any stores nearby. Also they don't have an elevator but have 4 floors, fyi.

Felt gross and grimy, would not go back

Staff was super friendly upon entering the building immediately. She accommodated my husband and I by giving us the last room on the first floor. She explained everything thoroughly and clear. Room could use some handyman work but nothing major that affected my stay.

Nice that breakfast is included

woul not let me stay longer than a week, policy they said virtually emoty so i moved again from ho;idat after weeksaid they were over boold lft there at extended stay for 9 weeks

pretty good

Very Nice

Room and breakfast were as expected

Staff is friendly. Very clean lobby and room. Breakfast is limited. Only a two night stay.

Check-in was quick and very friendly. I made a mistake on the reservation. They corrected it there which I appreciate it. Extremely nice stuff. I would suggest putting a counter as well as the sink in for the accessible rooms because you can’t put your toothbrush anywhere. Also, the shower wasn’t the greatest but I didn’t need accessibility. Just only one bed. The bed was comfortable enough six out of 10.

Pleasantly clean and girl at the front desk in the mid morning, very helpful, friendly, courteous, in general very nice experience, blessings to everyone, thanks 🙏

I found my room to be very clean and the staff was beyond helpful to me! I would highly recommend this place as I felt it was a very good value for the money. There isn’t anything that I didn’t