Nautilus Sonesta Miami Beach

No gym, no sitting area. Noise started at 8am. I pray this hour will be worth all stress my friends and I went through

Currently under construction but when it is completed it is going to be awesome. i hope i have an opportunity to stay again! Even though it was under construction the stay was phenomenal- I have to be honest. The staff was so kind and understanding of how inconveniencing only having one elevator to use (while the workers were using). The food was DELICIOUS- breakfast and lunch. The beach staff was really awesome too. I literally have nothing negative to say- location, perfect- hotel and beach ( no riff raff from South Beach). The walk to the beach is BEAUTIFUL as well, lit up with tall bamboo- SO nice. The rooms are very nice too- cute and beds were very comfortable. The scent in the hotel is amazing as well. Great stay and recommend for couples or families. LOVE the Nautalis!

Staff was excellent, great room, was under construction and they had complementary breakfast and chairs and umbrellas. Staff was flexible with late checkout bc of the delay of my flight. Great spot for the price 2 min walk to the beach.

the hotel was under construction but the staff make the trip amazing, their customer service is a great service. nothing

* Water supply was completely shut off, with the hotel only informing guests it would be unavailable between 11 AM and 4 PM. * No hot water available at all, even after the maintenance was supposedly completed. * Constant noise, drilling, and construction disturbance, despite this being marketed as a luxury and relaxation-focused property. * Basic luxury amenities commonly expected in reputable hotels were missing — no bathrobes and no slippers provided. * Only one elevator available, and it smelled strongly of maintenance chemicals and was noticeably dirty. * Even the outdoor seating required an additional charge of $35 per person.

Terrible hotel that appears nothing like the photos.

Location!!! Great Location for what we wanted to do. Construction but they took care of us with the cost because of it. Loved that it was right on the beach! There was an African American gentleman named Jeremy or Jeremiah that assisted us. It was absolutely amazing and took amazing care of us. He made the annoyance of construction bearable

We had no other place to go and asked what more they could do for us. We received another 50% off our stay. We had an enjoyable stay, the restaurant staff were very accommodating, as were housekeeping and reception. The beach was beautiful with full access. Once the reno’s are done I wouldn’t hesitate to go back and even with this current stay we had a great F1 vacation. Expedia was quick to refund our 50% off as well.

The Property is under construction so the amenities were not available. I did not stay at the hotel so I didn’t get the full experience. Staff were helpful under the circumstances though.

Then $10 for can of coke at that make shift restaurant !! Rip off… Staff was curtious - esp at the beach. Reception as well.

Location was great. Most of the property is under construction. They would also start construction early in the morning, jack hammering and sawing so you will not sleep well. Was hard valeting the car a couple times due to construction at the entrance with workers present. Pool was functional but there is demolition in areas around the pool due to construction. I would make sure the construction is finished before staying here.

The entire hotel is torn apart for a major renovation. Bars, cabanas, lobby, and workout room are all closed. Construction noise, drills, jackhammers, etc. begins early in the morning. Construction materials, and temporary walls and fences are everywhere. The best part though was that our room only had cold water. This hotel should not be open during such a massive renovation!!

We didn’t find out about the hotel being under renovations until after the fact but the staff did a nice job although there is no bar currently just beer and wine beachside and no dinner or drinks after 3pm so if you’re by the beach you have to leave to get drinks or food. A lot of noise in the AM but overall the hotel is clean and beds are comfortable. Always been one of my favorite places to stay. I hope they wrap up the renovations soon.

The hotel was undergoing full construction and renovations. There was nothing mentioned about this condition from neither hotels.com or from the direct page of the hotel website. We paid a lot of money to be at this location and it was totally unacceptable by any standard means of accommodation or experience. Works, demolition noise, the site was completely ridiculous - to leave NY for supposedly a relaxing place and instead getting stuck with this situation.

Great location, nice stuff and clean comfy room. This hotel is under construction currently. No lobby, and restaurant or bar. Limited access to the pool. Noise from the renovation from early morning.

On the other hand the room was clean, the staff was friendly. But right now it is definitely a good option if you’re looking for a hotel with amenities.

The whole hotel team was very nice and worked hard to compensate the hotel is under a huge refurbishment ,Tatiana ,from the front desk was amazing , as the whole hotel team I think the hotel should need to explain very clearly how is the condition of the service and what is closed ,The Fitness Center was closed, Spa ,Closed,no Room service,the pool was closed but some people were swimming ,there was no hot water in my room, so it's better contact the hotel before you make the reservation

The staff at a temporary front desk were extremely apologetic and helpful, but there was nothing they could do; except warn us about the conditions and noise due to construction. Extremely disappointed that this not disclosed anywhere. We wasted a good part of a day to find an alternative solution. Shame on Expedia and Nautilus!

No bar. Hotel is under construction:(

While I did receive ample warning that the hotel was under construction, I did not expect that almost every amenity other than the pool and beach would be shut down. The lobby, bar, restaurant, patio and rooftop bar were completely closed off. Other than, location and staff were still great!