Hampton Inn by Hilton Milwaukee Northwest

room was clean,freindly staff, good breakfast and parking

The person who checked me in was rude.

Front desk staff were amazing. Breafast was average but satisfying

The staff especially Dhruvil, Charrise, and Kevin are absolutely AMAZING!!! I stayed for 4 days and they were always checking to see how our stay was going, gave us ideas for activities and dining options in the area. The breakfast was fantastic. It's a very clean property too. Highly recommend this place and will definitely stay again!!! Once again shout out to the BEST staff!

It went well. No real issues.

The property looked to be in a sketchy neighborhood but we checked in, saw the room and decided not to stay.

On a positive note, the staff were attentive and friendly. Breakfast was good. Unfortunately the facility is not being maintained very well. Our bathroom floor was dirty and I assume the carpets were too. Our toilet is out of date (very low to the floor) and did not flush well. Refrigerator in room did not work. Electric receptacles in room are worn out and need replacing. Musty/perfume smell everywhere. The patio area outside of the pool should be maintained better. This hotel is fine if you have low expectations.

The first day of check-in i received a couple of welcoming text messages. The next day or so we needed clean towels and housekeeping in the room; Although, housekeeping never entered the room the entire time we were there and was told the towels would be waiting for us at the front desk when we get back. The last night we stayed,we asked fir an extra pillow at the front desk and was told he'll see what he could do. Never received it!

Great staff.

Room was clean and front desk staff was amazing

So 1st off I was not informed that I would be charges a $250 deposit per room upon arrival. Fortunately, I was able to pay that without notification but not everyone can do that. Then when I got to the rooms, one of them did not have any pillow cases on the bed so I had to go back down and get some. The beds are terrible. Probably one of the most uncomfortable beds I have ever slept in. They are lumpy and extremely hard. The wall on our room was damaged and looked like it had been patched but was not painted. The sliding barn door to the bathroom would not stay closed and there is no way to lock them. Breakfast was pretty standard but they were definitely slow to replenish things and there was not enough seating to accommodate the number of people any day that we went. Definitely won't be staying there again.

Everything was very nice

The room looked out to a rocked roof and a cement wall. The toilet wouldn't flush anything down. While we were gone they "fixed" the toilet which then ran constantly at high volume (and noise level). There were ants crossing the bathroom floor (we were on the second floor). We requested a room change but they said no, but to check back the following day. I asked if I could transfer to another Hampton Inn and they said, "Yes, if I want to pay for another room." Never have I had so many unresolved issues at a Hampton Inn.

Some parts on the room were just dirty and broken. Toliet wouldn’t flush and bugs in the pool

Breakfast was FANTASTIC!...the lady that made the smothered potatoes was nice & food was GREAT..both days!!!!!

The hotel is run down and the staff has a bad attitude most of the time. Not everyone but most of them do.

Chain that pulled window shade open and closed was broken...and broken in the adjoining room. No one there to fix it...had to pull down by hand and it could not go back up. Ice bucket had a big hole in the bottom which was unnoticed until it leaked and soaked the tissue box. Reported these issues but nothing was done... housekeeping MIA. I've stayed at a lot of Hampton Inn and this one is at the bottom of the list.

The staff were very helpful and kind. The room and property were very clean. The breakfast was very good and there was a variety of options to choose from.

It was a nice place to stay for the price with a good breakfast. A/C didn’t work the best.

Room was good. Breakfast wasn' anything to brag about.