Holiday Inn Express & Suites Milwaukee Nw Park Place by IHG

Nothing The front desk terrible customer service leaves you sitting there waiting

Play room staff was very friendly and free parking. Love it.

La piscina para los niños estaba sin agua y con un olor muy fuerte a Clorox. Y la bañera tenia Moho negro y Rosa no la habian limpiado bien.

Breakfast and clean

The front desk staff was very helpful and friendly. The room was big and comfortable. Breakfast was adequate and the fresh brew coffee machine made a good cup. Bananas were gone. But people probably take more than one ☹️ The tile floors in the entry way and the bathroom were dirty with foot prints and something like small pieces of sand and maybe glitter? The air conditioner was a little noisy but cooled off the room nicely. The light switch plates could have been wiped down with visible signs of use from dirty hands.

Very clean and up to date Loved everything

Very friendly staff and the breakfast was great!! Roads into the hotel were a little rough.

Clean, comfortable room and excellent customer service from kind staff Just wish the surrounding properties were better maintained

Clean hotel with excellent staff. Hot items for breakfast could have been fresher.

The breakfast was good, the staff was very friendly and nice.

Every single thing

The woman that checked me in was AMAZING!! She was a breath of fresh air which made my stay that much more enjoyable. N/A

We were able to check in early, however we had no pillows in our room & no remote for the tv. Kiddie pool was not operational. Staff was helpful.

Stay was ok. Hated the fact they needed to hold 250 per room, couldn’t bring in my cup cakes, the kiddie pool sprinkler didn’t work, the door to my room wouldn’t lock and could barely open/close but had no trouble switching rooms. Kids above me were up running around loud til about 2am. Kids still had fun at the pool breakfast was ok

I was very disappointed with the state of my room. The floor was sticky and the carpet was visibly dirty, which is unacceptable. Additionally, the amenities are outdated; there is no access to Netflix, YouTube, or any other streaming services on the TV. I expected a much higher standard of cleanliness and modern convenience for the price.

We love it! The room was clean and comfortable and very nice customer service place was nice and quiet.

My stay was terrible at check in the clerk was very rude with a horrible attitude and had the nerve to yell at me like I was a child then what makes that even worse I paid to stay there so my little grandkid can play in the sprinkler and it was out of order didn’t even work they say it hasn’t been working in a year if I would’ve known that I would’ve never booked here I will not go there again I had a bad experience

Location is nice Poor WiFi , no pillows and no towels for the pool worker said she didn’t have any of either . I checked out after 2 hours .